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Arshad A Location
Dubai, AE
Arshad A Work
Information Technology Assistant @ (June 2025 - Present)
Technical Support Engineer @ (June 2024 - May 2025)
L1 Support Engineer @ (December 2023 - May 2024)
Application Engineer @ (March 2022 - November 2023)
Arshad A Education
St. Joseph's College Of Engineering
Bachelor of Engineering - BE (Mechanical Engineering)
2018-2022
Sri Ramakrishna Matric Hr Sec School
HSC (Mathematical Biology)
2017-2018
Wisdom Matric Hr Sec School
SSLC (General Studies)
2015-2016
Arshad A Skills
Active Directory
Agile Methodologies
Attendance Management
CCNA
Cascading Style Sheets (CSS)
Cisco Packet Tracer
Cisco Systems Products
Computer Hardware
Computer Networking
Core Java
Cucumber
Data Driven Framework
Desktop Computers
Desktop Support
Docker
Domain Name System (DNS)
EAS
ERP Software
Engineering
English
Escalation Process
FTP
Field Support
Firewalls
Group Policy
HTML5
Hardware Installation
Help Desk Support
Hypertext Transfer Protocol (HTTP)
IT Escalation
IT Hardware Support
IT Operations
IT Service Management
IT sector
IT software
Information Technology
Internet Protocol (IP)
Internet Protocol Suite (TCP/IP)
JUnit
Java Database Connectivity (JDBC)
JavaServer Pages (JSP)
JavaServer Pages Standard Tag Library (JSTL)
LAN-WAN
Label Design
Laptops
Manual Testing
Maven
Microsoft Office
Microsoft SQL Server
Model-View-Controller (MVC)
Multitasking
Network Address Translation (NAT)
Network Administration
Network Design
Network Engineering
Network Operations Center (NOC)
Network Security
Network Support
Network Switches
Network Troubleshooting
Networking
Networking Technology
NoSQL
OSI Model
Office 365
Operating Systems
Point of Sale (POS) Systems
Printer Support
Problem Solving
Programing language
Quality Assurance
Radio-Frequency Identification (RFID)
Routing
Routing Protocols
Scanners
Selenium
Service Desk
Service-Level Agreements (SLA)
Servlets
Simple Mail Transfer Protocol (SMTP)
Software Development Life Cycle (SDLC)
Software Installation
Software Testing Life Cycle (STLC)
Software Troubleshooting
Spring Boot
Subnetting
Supernetting
System Administration
System Maintenance
Teamwork
Technical Support
TestNG
Ticketing Systems
Troubleshooting
User Datagram Protocol (UDP)
Virtual Private Network (VPN)
Web Applications
Windows
automation testing
oracle sql
Arshad A Summary
Arshad A, based in Dubai, AE, is currently a Information Technology Assistant at ORO24 Developments. Arshad A brings experience from previous roles at Techsys Technology , AGS Health and Newgen Software. Arshad A holds a 2018 - 2022 Bachelor of Engineering - BE in Mechanical Engineering @ St. Joseph's College Of Engineering. With a robust skill set that includes Active Directory, Agile Methodologies, Attendance Management, CCNA, Cascading Style Sheets (CSS) and more.
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