Collections Manager - Personal loan and Secured Auto Loan @ (September 2023 - December 2024)
Collections Manager - Manila Operations - Cashloan and Payday loan and Personal loan @ Commitco Pty Ltd Australia. (July 2022 - August 2023)
Operations Manager - Manila Operations - SACC and MACC @ (February 2016 - July 2022)
Online Loans Team Leader @ (October 2015 - February 2016)
Collections Team Manager - Purchased debts and Contingent @ (June 2014 - October 2015)
Collection Team Leader - Purchased debts @ ACM Group Ltd Australia (October 2012 - June 2014)
Inbound Sales Representative @ (June 2010 - September 2012)
Customer Care Supervisor @ (October 2006 - June 2009)
Arnold I. Skills
Analysis
Analytical Skills
BPO
Business Process Improvement
Business Process Outsourcing (BPO)
Collections Management
Continuous Improvement
Credit Analysis
Critical Thinking
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
Debt Collection
Debt Management
Debt Settlement
Decision-Making
FinTech
Financial Services
Leadership
Leadership Development
Loans
Management
Microsoft Excel
Microsoft Office
Negotiation
Office 365
Operational Excellence
Operations Management
Organization Skills
Organizational Leadership
Outsourcing
Payday Loans
People Development
People Management
Personal Development
Process Improvement
Recoveries
Root Cause Analysis
Spreadsheets
Start-up Consulting
Strategic Planning
Strategic Thinking
Team Leadership
credit and Collections
Arnold I. Summary
Arnold I., based in Philippines, is currently a Senior Operations Manager - Collections Auto Loans at Gamma Duo. Arnold I. brings experience from previous roles at Gedda, Commitco Pty Ltd Australia. and Cash Stop Financial Services Pty Ltd. With a robust skill set that includes Analysis, Analytical Skills, BPO, Business Process Improvement, Business Process Outsourcing (BPO) and more. Arnold I. has 1 emails on RocketReach.
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