Arnaud Picard Email
Head of Customer @ ProSpend
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Arnaud Picard Location
- Sydney, NSW, AU
Arnaud Picard Work
- Head of Customer @ (February 2026 - Present)
- Strategic Advisor, Business Transformation and Growth (October 2024 - December 2025)
- Senior Manager, Customer Experience and Operations @ (July 2022 - June 2024)
- Head Of Customer Success and Experience @ (October 2018 - June 2022)
- National Customer Experience Manager @ (June 2018 - September 2018)
Arnaud Picard Education
- University of Paris I: Panthéon-Sorbonne
Master's degree (Public Administration and Management)
2001 - Université Paris Cité
Master's degree (Public Law)
2000
Arnaud Picard Skills
- AI Adoption & Change Management
- AI Adoption & Deployment
- AI Governance & Adoption
- AI Governance & Ethics
- AI Transformation
- Budgeting
- Business Analysis
- Business Development
- Business Growth & Profitability Strategy
- Business Innovation
- Business Intelligence
- Business Process Improvement
- Business Strategy
- Business-to-Business (B2B)
- C-Suite & Board Advisory
- CX Transformation
- Change Management
- Coaching
- Communication
- Cross-functional Problem Solving
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience Management
- Customer Insight
- Customer Loyalty
- Customer Loyalty & Retention
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Retention & Expansion
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Success & CX Strategy
- Customer Success & Experience Strategy
- Customer Success Leadership
- Customer Success Strategy
- Customer Success Vision
- Customer Support
- Customer Value Realisation
- Customer-Centric Culture
- Data Analytics & Business Intelligence
- Data Modeling
- Decision-Making
- Employee Engagement
- Executive Leadership
- Expansion Strategies
- Financial Planning
- Forecasting
- Generative AI
- Global Cross-Functional Team Leadership
- Global Customer Success Leadership
- Global Operations
- Global Service Delivery Models
- Go-to-Market (GTM) & Growth Strategy
- Go-to-Market (GTM) Execution
- Go-to-Market Strategy
- Impact Measurement & KPI Definition
- Influencing Others
- Leadership
- Leadership Coaching & Mentoring
- Management
- Negotiation
- Net Revenue Retention (NRR)
- Networking
- Operational Excellence
- Operational Planning
- Operational Scalability & Efficiency
- Operations Management
- Organizational Design
- P&L Management & Ownership
- People Management
- Performance Management
- Persuasion
- Process Improvement
- Project Management
- Recruiting
- Retention & Growth Management
- Revenue & Profit Growth
- Revenue Analysis
- Risk Management
- Scalability
- Service Delivery
- Software as a Service (SaaS)
- Stakeholder Engagement
- Stakeholder Management
- Strategic Account Management
- Strategic Business Change
- Strategic Partnerships
- Strategic Planning
- Strategic Planning & Execution
- Strategic Vision
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Training
- Voice of the Customer (VoC)
- Voice of the Customer (VoC) & Insights
Arnaud Picard Summary
- Arnaud Picard, based in Sydney, NSW, AU, is currently a Head of Customer at ProSpend. Arnaud Picard brings experience from previous roles at Self-Employed, Humanforce, JCurve Solutions (ASX: JCS) and Bright & Duggan. Arnaud Picard holds a Master's degree in Public Administration and Management @ University of Paris I: Panthéon-Sorbonne. With a robust skill set that includes AI Adoption & Change Management, AI Adoption & Deployment, AI Governance & Adoption, AI Governance & Ethics, AI Transformation and more. Arnaud Picard has 3 emails on RocketReach.
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