Arnaud Baesa Email & Phone Number
Customer Relations Manager @ CAPAGO International
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Arnaud Baesa Location
- Cape Town, WC, ZA
Arnaud Baesa Work
- Customer Relations Manager @ (May 2023 - Present)
- Head of CRM @ (January 2022 - Present)
- CRM Global Expansion Strategist @ (June 2018 - December 2021)
- Rest of World Divisional Manager @ (March 2017 - May 2018)
- VIP Manager - Head of Department @ (November 2015 - February 2017)
- VIP team leader @ (March 2014 - March 2015)
- French VIP host @ (January 2013 - March 2014)
- CANADA OPERATIONS COORDINATOR @ (January 2012 - January 2013)
- VIP EXECUTIVE HOST @ (January 2011 - January 2012)
- CUSTOMER SERVICE HOST @ (February 2010 - January 2011)
- VRP elite @ Fermoba (March 2009 - November 2009)
- Customer manager @ Eliance (January 2008 - February 2009)
- JUNIOR CRM MANAGER @ Sopema (January 2006 - December 2007)
Arnaud Baesa Education
- UNISA
BBA (Finance)
2004-2006 - ESARC
Bachelor of Commerce (B.Com.) (Accounting and Finance)
2002-2004 - Les Aigrettes
Baccalauréat (Business/Managerial Economics)
1998-2000
Arnaud Baesa Skills
- Casper
- CRM software
- Project Implementation
- Team Management
- Cross-functional Team Leadership
- Team Coordination
- Customer Service
- Customer Retention
- Customer Satisfaction
- Customer Negotiations
- VIP
- Problem Solving
- Microsoft Office
- Inventory Management
- Statistical Modeling
- Gambling
- Gaming Industry
- Online Gaming
- Financial Analysis
- Sales Operations
- Project Coordination
- Strategic Planning
- Casino Marketing
- Affiliate Marketing
- Affiliate Programs
- Operational Risk Management
- MIMO
- eCommunications
- Mass Mailings
- Direct Marketing
- Staff Training
- Diversity Recruitment
- Triple Bottom Line
- Sales Force Effectiveness
- Cash Flow Forecasting
- Data Modeling
- Database Management
- Data Mining
- Mobile Marketing
- Mobile Communications
- Mobile Devices
- Customer Focus
- Client Relationship Building
- Client Interfacing
- Marketing
- Online Marketing
- Casino
- CRM
- Negotiation
- Bulk Mailing
- Help Desk Support
- Market
- Numerical Analysis
- Sales
- Acting
- Truth
- Tone
- Cape
- Incident Handling
- Finance
- WINS
- Real Estate
- Temporary Placement
- Cross Functional Team Leadership
- Complaints
- Capacity Management
- South Africa
- Systematic
- Trend
- Management
- Revenue
- Outsourcing
- Aggregate
- Calls
- Administrative Experience
- High Impact
- Key Performance Indicators
- Customer Value
- Swimmer
- Putting
- Metrics
- Resolve
- Analyse
- South African
- Data Storage
- High Stress Environment
- Dealing
- Monitors
- Birthdays
- Citizenship
- Cash Management
- SharePoint
- Accounting
- Csc
- Swimming
- Guidance
- Escalation
- Languages
- Troubleshooting
- Business Services
- Real Time
- English
- Software Solutions
- Validation
- Reports
- High Value
- Loyalty Programs
- Budgeting
- Navision
- Online Gambling
- Training
- Policy
- Employee Training
- Sla
- Order Fulfillment
- Surveying
- Pics
- Players
- System Monitoring
- Service Providers
- Reporting
- Anniversaries
- Service Delivery
- Call Centers
- Commercial Real Estate
- Empower
- Able To Work Independently
- Problem Management
- Analysis
- Campaigns
- World Class
- Promotional
- SAP
- Barriers
- Segments
- Precise
- Sports
- C
- Provision
- Retail
- On Call
- Communication
- Detail
- Catering
- Shops
- ERP
- Signs
- Quality Assurance
- Values
- Logic Programming
- Action Orientated
- Queries
- One On One
- Social Influence
- Lifetime
- Data Driven Testing
- Optimising
- Contractual Agreements
- House
- Measurements
- Delivers
- France
- Engagement
- Interpreting
- Service Levels
- Analytics
- Data Hygiene
- Inventory Control
- Losses
- Identity
- Market Development
- Bts
- Responsibility
- Multimedia
- Ebp
- E Commerce
- Restoring
- Purchasing
- Efficient
- Trust
- Curriculum Design
- Warehousing
- Reviews
- Fostering
- Touch
- Business Planning
- Relationship Building
- Stocks
- Canada
- Agents
- Tenacious
- Interest Rates
- Contingencies
- Deadline
- Decision Making
- Sense Of Urgency
- Driving License
- Deal Structures
- Advocate
- Trading
- Tolerance
- Technical Issues
- French
- Delivery
Arnaud Baesa Summary
- Arnaud Baesa, based in Cape Town, WC, ZA, is currently a Customer Relations Manager at CAPAGO International. Arnaud Baesa brings experience from previous roles at Gameworx and Digital Outsource Services (Pty) Ltd. Arnaud Baesa holds a 2004 - 2006 BBA in Finance @ UNISA. With a robust skill set that includes Casper, CRM software, Project Implementation, Team Management, Cross-functional Team Leadership and more. Arnaud Baesa has 1 emails on RocketReach.
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