Arnab Ghosh Email & Phone Number
Senior Group Manager @ Brainware University
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Arnab Ghosh Location
- Kolkata, WB, IN
Arnab Ghosh Work
- 2024 -now Senior Group Manager @
- 2017 -now Founder @
- 2020 -2023 Senior Manager @
- 2019 -2020 Manager @
- 2016 -2017 Head – Customer Service, Retention and Provisioning @
- 2014 -2016 Head Customer Delight @ TaxiForSure.com
- 2013 -2014 Head Customer Service @
- 2012 -2013 Head Customer Service @
- 2008 -2012 MANAGER - SERVICE ASSURANCE - UNIFIED BENGAL @ Aircel
- 2006 -2008 ADDITIONAL MANAGER-E and HNI @
- 2005 -2006 Team Leader and Senior Executive @
- 2004 -2005 Team Leader @ Nipuna Services Limited
- 2002 -2004 Quality Evaluator @ Convergys
- 2001 -2002 Associate @
- 1999 -2001 Associate @
Arnab Ghosh Education
- Birla Institute of Liberal Arts & Management Sciences
PGDBM(MARKETING) (Marketing Management)
1997-1999 - National Institute of Information Technology
GNIIT (Computer Applications)
1997-1999 - Indira Gandhi National Open University
DCO (Computer Applications)
1997-1998 - University of Calcutta
B.Sc. (CHEMISTRY,PHYSICS,MATHEMATICS)
1993-1996 - St.Paul's Mission School
ISCE (Science)
1991-1993 - St.Paul's Mission School
ICSE (General)
1988-1991
Arnab Ghosh Skills
- Customer Experience
- Project Execution
- Team Building
- BPO
- Customer Relations
- Human Resources
- Cross Functional Team
- Call Center
- Hiring Employees
- Soft Skills
- Customer Retention
- Data Analysis
- eCommerce
- Customer Satisfaction
- Telecommunications
- Business Development
- Communication
- Vendor Management
- Team Management
- Software Documentation
- Process Improvement
- Team Leadership
- Performance Appraisal
- Quality Assurance
- Compliance
- Operations
- Process Control
- Operations Management
- Program Management
- Business Process
- Cross Functional Team Leadership
- Employee Training
- Customer Service
- Sla
- Dependable Team Player
- Tribology
- Project Planning
- Scopes of Work
- Training Delivery
- Back Office
- Business Process Improvement
- Call Center Development
- Project Management
- Outsourcing
- Transition Management
- Service Delivery
- Call Centers
- Teleservices
- Service Assurance
- Standardization
- Recruiting
- CRM
- Analysis
- Performance Management
- Process Optimization
Arnab Ghosh Summary
- Arnab Ghosh, based in Kolkata, WB, IN, is currently a Senior Group Manager at Brainware University. Arnab Ghosh brings experience from previous roles at SGAG CON, Brainware University and SZI Technologies. Arnab Ghosh holds a 1997 - 1999 PGDBM(MARKETING) in Marketing Management @ Birla Institute of Liberal Arts & Management Sciences. With a robust skill set that includes Customer Experience, Project Execution, Team Building, BPO, Customer Relations and more. Arnab Ghosh has 2 emails and 3 mobile phone numbers on RocketReach.
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