Arnab Bose Email
Team Lead Service Management and Operations, Information and Technology Directorate @ Queensland Fire and Rescue Service
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Arnab Bose Location
- Brisbane, QLD, AU
Arnab Bose Work
- Team Lead Service Management and Operations, Information and Technology Directorate @ Queensland Fire Department (January 2025 - Present)
- Manager - Support and Technical Services, Technology Services (APAC) @ (June 2023 - September 2024)
- Head of Support and Projects @ (August 2017 - April 2023)
- Senior Project Officer, World Events and Special Projects @ Centium Software (August 2013 - August 2017)
- Manager - Projects and Operations @ (December 2012 - July 2013)
- Senior Product Support and Quality Assurance and Special Projects Specialist @ (September 2006 - August 2012)
Arnab Bose Education
- The University of Queensland
Masters in Information Technology (Information Technology)
2004-2006 - APTECH Computer Education
Diploma of IT
2002-2003 - St. Xavier's College
Bachelor of Science - BS
2001-2003
Arnab Bose Skills
- Application Support Management
- Budgeting
- Business Process Improvement
- Business Restructure
- Change Management
- Contact Center Management
- Customer Escalation Management
- Customer Experience
- Customer Experience Management
- Customer Relationship Management (CRM)
- Customer Success
- Customer Support
- Event Management
- Event Planning
- Event Technology
- Global Customer Support
- IT Service Management
- Leadership
- On and offshore Team Management
- Onsite Coordination
- Operations Management
- Organisational Development
- Performance Management
- Product Support
- Project Coordination
- Project Management
- Project Operations Management
- Project Planning
- Project Planning & Execution
- Quality Assurance
- Resource Management
- Service Delivery Management
- Service Level Management
- Service-Level Agreements (SLA)
- ServiceNow
- Software Development
- Software Project Management
- Software Quality Assurance
- Software Support
- Special Event
- Staff Development
- Stakeholder Engagement
- Stakeholder Management
- Strategic Planning
- Talent Acquisition
- Talent Management
- Team Leadership
- Team Management
- Technical Project Leadership
- Technical Support Management
- World Events Operations & Project Management
- Training
- Customer Service
- Research
- Sales
Arnab Bose Summary
- Arnab Bose, based in Brisbane, QLD, AU, is currently a Team Lead Service Management and Operations, Information and Technology Directorate at Queensland Fire Department. Arnab Bose brings experience from previous roles at Covetrus, EventsAIR by Centium Software, Centium Software and Kenes Group. Arnab Bose holds a 2004 - 2006 Masters in Information Technology in Information Technology @ The University of Queensland. With a robust skill set that includes Application Support Management, Budgeting, Business Process Improvement, Business Restructure, Change Management and more. Arnab Bose has 2 emails on RocketReach.
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