Arnab Baagchi Email & Phone Number
Senior Vice President and National Head, Customer Service @ Godrej & Boyce Mfg. Co. Ltd.
Arnab Baagchi Location
Mumbai, MH, IN
Arnab Baagchi Work
- 2022 - now Senior Vice President and National Head, Customer Service @ Godrej & Boyce Mfg. Co. Ltd.
- 2012 - 2016 Sr. General Manager and Head, Service Delivery : All India Operation @ Godrej & Boyce Mfg. Co. Ltd.
- 2009 - 2012 Head- All India Customer Service Delivery @ Godrej & Boyce Mfg. Co. Ltd.
- 2016 - now Asst Vice President @ Godrej & Boyce Mfg. Co. Ltd.
- 2016 - now Sr. General Manager and Head PSI ( product supply nd inventory ) and IT for appliance division @ Godrej & Boyce Mfg. Co. Ltd.
- 2008 - 2009 Regional Service Manager : North @ Godrej & Boyce Mfg. Co. Ltd.
- 2002 - 2008 Regional Service Manager : East @ Godrej & Boyce Mfg. Co. Ltd.
- 1999 - 2002 Branch Service Manager @ Godrej & Boyce Mfg. Co. Ltd.
Arnab Baagchi Education
- Institute of Management Technology, Ghaziabad
PGDM (Supply Chain)
2017 - 2019 - University of Calcutta
MBA (marketing)
1994 - 1997 - Gauhati University
B.E (Electrical Engineering)
1986 - 1991
- National Institute of Technology, Silchar
B.E (Electrical engineering)
1986 - 1991 - Regional Engineering College, Silchar
B.E (Electrical Engineering)
1986 - 1991
Arnab Baagchi Skills
- Customer Service Strategy formulation
- All India Customer Service Operation
- Warranty management
- Management of Authorised service centers Pan India
- CII Exim Business excellence assesor
- Six Sigma : Green belt
- Service Revenue through parts sale & AMC
- Large Team Management
- Business Process Improvement
- IT and Call center
Arnab Baagchi Summary
Arnab Baagchi, based in Mumbai, MH, IN, is currently a Senior Vice President and National Head, Customer Service at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi brings experience from previous roles at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi holds a 2017 - 2019 PGDM in Supply Chain @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Customer Service Strategy formulation, All India Customer Service Operation, Warranty management, Management of Authorised service centers Pan India, CII Exim Business excellence assesor and more. Arnab Baagchi has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Godrej & Boyce Mfg. Co. Ltd. Employees
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Anil Mathur
COO at Godrej & Boyce Mfg. Co. Ltd.
Mumbai, MH, IN15+
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