Arnab Baagchi Email & Phone Number
Senior Vice President and National Head, Customer Service @ Godrej & Boyce Mfg. Co. Ltd.
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Arnab Baagchi Location
- Mumbai, MH, IN
Arnab Baagchi Work
- Senior Vice President and National Head, Customer Service @ (March 2022 - Present)
- Asst Vice President @ (October 2016 - Present)
- Sr. General Manager and Head PSI ( product supply nd inventory ) and IT for appliance division @ (June 2016 - Present)
- Sr. General Manager and Head, Service Delivery : All India Operation @ (May 2012 - June 2016)
- Head- All India Customer Service Delivery @ (October 2009 - May 2012)
- Regional Service Manager : North @ (June 2008 - October 2009)
- Regional Service Manager : East @ (April 2002 - June 2008)
- Branch Service Manager @ (April 1999 - March 2002)
Arnab Baagchi Education
- Institute of Management Technology, Ghaziabad
PGDM (Supply Chain)
2017-2019 - University of Calcutta
MBA (marketing)
1994-1997 - Regional Engineering College, Silchar
B.E (Electrical Engineering)
1986-1991 - National Institute of Technology, Silchar
B.E (Electrical engineering)
1986-1991
Arnab Baagchi Skills
- Customer Service Strategy formulation
- All India Customer Service Operation
- Warranty management
- Management of Authorised service centers Pan India
- CII Exim Business excellence assesor
- Six Sigma : Green belt
- Service Revenue through parts sale & AMC
- Large Team Management
- Business Process Improvement
- IT and Call center
- Service Delivery
- Operations Management
- Team Management
- Six Sigma
- Cii Exim Business
- All India Customer
- Business Process
- Green Belt
- Customer Service
- Service Operation
- Service Revenue Through Parts Sale and Amc
Arnab Baagchi Summary
- Arnab Baagchi, based in Mumbai, MH, IN, is currently a Senior Vice President and National Head, Customer Service at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi brings experience from previous roles at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi holds a 2017 - 2019 PGDM in Supply Chain @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Customer Service Strategy formulation, All India Customer Service Operation, Warranty management, Management of Authorised service centers Pan India, CII Exim Business excellence assesor and more. Arnab Baagchi has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Godrej & Boyce Mfg. Co. Ltd. Employees
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