Arnab Baagchi Email & Phone Number
Senior Vice President and National Head, Customer Service @ Godrej & Boyce Mfg. Co. Ltd.
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Arnab Baagchi Location
- Mumbai, MH, IN
Arnab Baagchi Work
- 2022 - now Senior Vice President and National Head, Customer Service @
- 2012 - 2016 Sr. General Manager and Head, Service Delivery : All India Operation @
- 2009 - 2012 Head- All India Customer Service Delivery @
- 2016 - now Asst Vice President @
- 2016 - now Sr. General Manager and Head PSI ( product supply nd inventory ) and IT for appliance division @
- 2008 - 2009 Regional Service Manager : North @
- 2002 - 2008 Regional Service Manager : East @
- 1999 - 2002 Branch Service Manager @
Arnab Baagchi Education
- Institute of Management Technology, Ghaziabad
PGDM (Supply Chain)
2017 - 2019 - University of Calcutta
MBA (marketing)
1994 - 1997 - Gauhati University
B.E (Electrical Engineering)
1986 - 1991 - National Institute of Technology, Silchar
B.E (Electrical engineering)
1986 - 1991 - Regional Engineering College, Silchar
B.E (Electrical Engineering)
1986 - 1991
Arnab Baagchi Skills
- Customer Service Strategy formulation
- All India Customer Service Operation
- Warranty management
- Management of Authorised service centers Pan India
- CII Exim Business excellence assesor
- Six Sigma : Green belt
- Service Revenue through parts sale & AMC
- Large Team Management
- Business Process Improvement
- IT and Call center
- Service Delivery
- Operations Management
- Team Management
- Six Sigma
- Cii Exim Business
- All India Customer
- Business Process
- Green Belt
- Customer Service
- Service Operation
- Service Revenue Through Parts Sale and Amc
Arnab Baagchi Summary
- Arnab Baagchi, based in Mumbai, MH, IN, is currently a Senior Vice President and National Head, Customer Service at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi brings experience from previous roles at Godrej & Boyce Mfg. Co. Ltd.. Arnab Baagchi holds a 2017 - 2019 PGDM in Supply Chain @ Institute of Management Technology, Ghaziabad. With a robust skill set that includes Customer Service Strategy formulation, All India Customer Service Operation, Warranty management, Management of Authorised service centers Pan India, CII Exim Business excellence assesor and more. Arnab Baagchi has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Godrej & Boyce Mfg. Co. Ltd. Employees
Anil Mathur
COO
Mumbai, MH, IN
Tapan Pati
EVP and Group General Counsel
Mumbai, MH, IN
Kanchan Sandal
Associate Vice President
Mumbai, MH, IN
Vikas Choudaha
SVP and Business Head
Chennai, TN, IN
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