Armando de Castro Email
Head of Customer Service @ Thales
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Armando de Castro Location
- Vélizy-Villacoublay, FR
Armando de Castro Work
- Head of Customer Service @ (May 2025 - Present)
- Customer Support - MRO and Manager @ (July 2021 - May 2025)
- Technical Support and Assitance Manager @ Thales Korea seoul @ (February 2016 - June 2021)
- Technical Support Manager Asia @ Thales AVS Shanghai @ (July 2008 - January 2016)
- Technical support manager for America @ Thales Components Corporation USA @ (October 2005 - March 2008)
- Customer Technical Service Engineer @ Thales AVS thonon les bains @ (October 2000 - September 2005)
- Maintenance Engineer @ (February 1998 - September 2000)
Armando de Castro Education
- Université de Technologie de Troyes
DUT GEII (Electonics)
1995-1997
Armando de Castro Skills
- Consolidation d’équipe
- Gestion cycle de vie produit
- Formation
- Bureau de gestion de projet (PMO)
- Clients internationaux
- Techniques d’animation
- Gestion de la configuration
- Déploiement de nouveaux produits
- Compétences de coordination
- Coordination d’activités
- WPM
- Assistance technique
- MCO
- Air defense
- Rédaction
- Réactivité
- Essais littéraires
- Gestion des priorités
- Sens de l’organisation
- Rédaction de documents préliminaires
- Big picture thinking
- Defence
- Telelogic DOORS
- Aerospace
- Avionics
- Systems Engineering
- International Business
- International Logistics
- RF Engineering
- Equipment Installation
- Network Installation
- Technical Support
- Technical Presentations
- Radar
- Medical Imaging
- Portuguese
- Spanish
- Digital X-ray
- Customer Service
- Customer Support
- Program Management
- RF
- Management
- Electronics
- Project Management
- Networking
- Testing
- Integration
- Software Installation
- Product Management
- Project Planning
- GSM
- Cross-functional Team Leadership
- Radio Frequency (RF)
- Actions correctives
- Arbitrage financier
- Asian culture
- Communication
- Communication interpersonnelle
- Compétences analytiques
- Compétences créatives
- Compétences en laboratoire
- Créativité
- Direction technique
- Démonstration
- Engagements
- Ensemble de compétences techniques
- Esprit
- Exportation
- Fiabilité
- Formation technique
- Front office
- Gestion de la relation client (CRM)
- Gestion de magasin
- Leadership
- Maintenance corrective
- Persuasion
- Relations internationales
- Rédaction de procédures
- Rédaction de rapport
- Résolution de problèmes
- Résolution de problèmes par analyse des causes profondes
- Satisfaction client
- Schémas
- Service après-vente
- Service client
- Service orienté client
- Sociabilité
- Spécifications
- Spécifications techniques
- Stratégie de test
- Suivi
- Systèmes complexes
- Systèmes de gestion
- Tests fonctionnels
- Traitement de bons de commande
- Équipes projet
- Évaluation de performance
- Radio Frequency Rf
- Digital X Ray
- Troubleshooting
- Java
- Cross Functional Team Leadership
- Training
- Radio Frequency
Armando de Castro Summary
- Armando de Castro, based in Vélizy-Villacoublay, FR, is currently a Head of Customer Service at Thales. Armando de Castro brings experience from previous roles at Thales. Armando de Castro holds a 1995 - 1997 DUT GEII in Electonics @ Université de Technologie de Troyes. With a robust skill set that includes Consolidation d’équipe, Gestion cycle de vie produit, Formation, Bureau de gestion de projet (PMO), Clients internationaux and more. Armando de Castro has 3 emails on RocketReach.
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