ARL Collect Pty Ltd Information

Established in 2003, ARL Collect Pty Ltd (ARL) has grown in scale and capability to become one of the leading Debt Recovery organisations within Australia. In January 2018, ARL was acquired by PF Australia Pty Ltd (Panthera Finance). Panthera is a privately-owned receivables management business based in Brisbane. Commencing business operations in 2004 as a contingent collections company, Panthera has grown and established itself as the second largest Purchase Debt Ledger (PDL) acquirer in the Australian market. As a fast growing organisation with aims to grow its domestic receivables management business, this places ARL in a strong position to continue to grow within the Australian market. ARL’s executive team has extensive collection and receivables management experience, plus skills in the key business areas that influence successful outcomes including compliance, business process management, system architecture and application support. ARL's key differentiators being staff and industry sector experience, leading edge technologies, innovative collection strategies, value add services and a keen focus on compliance and quality are underpinned by excellent customer service. ARL is committed to quality and the highest service standards, in dealing with clients and client customers. Professional standards, plus statutory and regulatory compliance underpins every business activity. ARL is constantly seeking new and innovative ways to provide the best service and results possible. By working hand-in-hand with your organisation through all aspects of program operations including implementation, quality review and process improvement strategies, ARL will ensure the service delivery not only meets your expectations but delights. ARL's vision is: “We aim to achieve positive outcomes by engaging with respect and integrity with the community, consumers, clients and our team”