Arif Anwar Email & Phone Number

Director of Operations - Global Customer Success @ OvalEdge

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Arif Anwar Location

Hyderabad, IN

Arif Anwar Work

Director of Operations - Global Customer Success @ (April 2026 - Present)
Associate Director Technical Support @ (August 2025 - March 2026)
Consulting Specialist @ (March 2024 - Present)
Co-Founder @ Solace Homes (August 2023 - January 2024)
Director - Care Experience and Retention @ (December 2022 - June 2023)
Lead Operations and Customer Experience @ (September 2021 - December 2022)

Arif Anwar Education

Bidhan Chandra College
ISC (Science)
2002-2004
St.Patrick's Asansol 1992-2002
Mahatma Aswini Dutta Memorial College
Bachelor’s Degree (English Language and Literature)
2013

Arif Anwar Skills

Account Management
Analytical Skills
Automation
B2C
Budgeting
Business Analysis
Business Process Improvement
Business Reviews
Business Strategy
Business-to-Business (B2B)
CRM
CRM Implementation
Chatbots
Claude MCP
Coaching
Coaching & Mentoring
Communication
Computer Networking
Consultancy Services
Cross-functional Team Leadership
Customer Contact
Customer Escalation Management
Customer Experience
Customer Experience Management
Customer Insight
Customer Operations Management
Customer Relations
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Customer Service Operations
Customer Success
Customer Success Strategy
Customer Support
Data-driven Decision Making
Design Consulting
Digital Marketing
Digital Operations
Digital Strategy
Escalations Management
Gaming systems
Generative AI
Generative AI for Customer Service
Global Customer Service
Global Perspective
Incident Management
Interpreting Data
JIRA Management
JSM
Key Metrics
Key Performance Indicators
Leadership
Lean Six Sigma
Management
Mentoring
Multi-functional
Net Promoter Score
Networking
New Product Rollout
Operating Systems
Operations Administration
Operations Management
Organizational Support
Performance Metrics
Presentations
Process Automation
Process Design
Process Efficiency
Process Improvement
Product Support
Program Management
Project Management
Reporting
Risk Assessment
Sales Operations
Service Delivery
Service Delivery Management
Service Levels
Service-Level Agreements (SLA)
Six Sigma
Software Consulting
Software Documentation
Software as a Service (SaaS)
Stakeholder Management
Start-up Leadership
Support Management
Support Services
Team Leadership
Team Management
Technical Operations
Technical Support
Timelines
Training Plans
US Tech Support
Vendor Management
Voice of the Customer
Wireless Networking
Wireless Technologies
Wellness
BPO
Process and Policies
Start Ups
Software as a Service Saas
Troubleshooting
Product Analysis
Entrepreneurship
Testing
New Product Introduction
Product Development
Dell Services
Small Business Marketing
Sopport Services
IT Service Management
Software as a Service

Arif Anwar Summary

Arif Anwar, based in Hyderabad, IN, is currently a Director of Operations - Global Customer Success at OvalEdge. Arif Anwar brings experience from previous roles at OvalEdge, Catalyst Cx, Solace Homes and Mojocare. Arif Anwar holds a 2002 - 2004 ISC in Science @ Bidhan Chandra College. With a robust skill set that includes Account Management, Analytical Skills, Automation, B2C, Budgeting and more. Arif Anwar has 2 emails and 2 mobile phone numbers on RocketReach.