President, Contact Center Solutions @ (October 2022 - January 2025)
Vice President Operations @ Equifax (March 2019 - October 2022)
Vice President of Sales and Service @ (January 2017 - March 2019)
Vice President of Call Center Sales @ (August 2015 - September 2016)
Vice President, Operations @ (October 2011 - August 2015)
General Manager and Regional Director, East Region Consumer Sales and Service @ (October 2007 - July 2011)
Director Call Center Sales and Service @ (April 2004 - September 2007)
General Manager @ Consumer Sales & Service (October 2007 - October 2008)
Director, Operations Support and Planning @ (January 2002 - March 2004)
Director of Operations @ Sprint PCS (March 1999 - November 2001)
Director of Operations @ Sprint PCS (January 1998 - December 2001)
Operations Director @ Teletech, Inc (October 1997 - March 1999)
Aric Birchmier Education
Central College
Bachelor of Arts (Business Management)
University of Iowa
Masters (Business Administration)
Aric Birchmier Skills
Call Center
Customer Satisfaction
Telecommunications
Workforce Management
Customer Experience
Account Management
Business Analysis
Call Centers
Customer Retention
Direct Sales
Employee Engagement
Forecasting
Human Resources
Leadership
Management
Process Improvement
Product Marketing
Program Management
Quality Assurance
Sales
Sales Management
Sales Operations
Sales Process
Strategic Planning
Team Leadership
Training
Vendor Management
Business Process Improvement
Marketing
Aric Birchmier Summary
Aric Birchmier, based in Ankeny, IA, US, is currently a Chief Revenue Officer (CRO) at Aureon. Aric Birchmier brings experience from previous roles at Aureon, Equifax, Mass Markets and DEFENDERS. Aric Birchmier holds a Bachelor of Arts in Business Management @ Central College. With a robust skill set that includes Call Center, Customer Satisfaction, Telecommunications, Workforce Management, Customer Experience and more. Aric Birchmier has 3 emails and 1 mobile phone numbers on RocketReach.
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