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Archana Singh Location
Hyderabad, IN
Archana Singh Work
Associate Vice President @ (April 2024 - Present)
Business Head Radiology @ (February 2022 - March 2024)
GM Customer Service @ Apollo 247 @ (October 2019 - February 2022)
GM - Customer Life Cycle Managment and Marketing @ One Apollo Digital @ (November 2017 - September 2019)
AGM @ (June 2014 - October 2017)
Head – Operations and Assistant Vice President (Zonal Role) @ (March 2012 - April 2013)
Head – Services Operations and Deputy General Manager (Circle Role – Customer Service) @ (February 2011 - March 2012)
Head – Operations, Audit and Compliance and Senior Manager (Circle Role – Customer Care) @ (November 2009 - February 2011)
Head – CSD Operations and Senior Manager (Zonal Role – Customer Care) @ (January 2009 - October 2009)
Head – Provisioning and Senior Manager (Circle Role – Customer Care) @ (May 2004 - December 2008)
Head Value Added Services @ (August 1998 - April 2004)
Archana Singh Education
Osmania University
Masters Degree in Arts (M.A (Public Administration)
1998-2000
Siva Sivani Institute of Management, Secunderabad
Post Graduate Diploma; B.A (Business Administration)
1996-1998
Archana Singh Skills
BPO
Employee Engagement
Data Warehouse Management
Call Center
Start Ups
Telecommunications
Provisioning Application Creation
Vendor Management
Team Management
VAS
Workflow Solutions
Distributed Team Management
Operations Management
Program Management
Warehouse Management
Customer Lifecycle Management
Leadership Development
Document Management
Training
Business Process
Telephony
Sla
Customer Engagement
Management
MIS
Transition Management
Service Delivery
Call Centers
CRM
Quality Results
Archana Singh Summary
Archana Singh, based in Hyderabad, IN, is currently a Associate Vice President at Apollo HealthAxis. Archana Singh brings experience from previous roles at Apollo 24|7, Apollo Hospitals and CallHealth Services Pvt Ltd. Archana Singh holds a 1998 - 2000 Masters Degree in Arts (M.A in Public Administration @ Osmania University. With a robust skill set that includes BPO, Employee Engagement, Data Warehouse Management, Call Center, Start Ups and more. Archana Singh has 2 emails and 1 mobile phone numbers on RocketReach.
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