Aquant’s Service Co-Pilot platform helps enterprise organizations reduce service costs, improve customer experiences, and identify the best solution to any service-related issue. Using a service domain-specific natural language processing model, Aquant’s best practice engine mines service data, including work orders, logs, manuals, and notes. Then, it improves AI performance by converting expert knowledge into synthetic data, training Service Co-Pilot to adapt based on feedback rather than hard-coded workflows. Aquant empowers every stakeholder (e.g., the end customer, contact center agent, or field technician) to diagnose and resolve problems like an expert. The platform enables business leaders to analyze service performance trends and make strategic decisions informed by data.
View Top Employees from AquantWebsite | http://www.aquant.ai |
Employees | 145 (145 on RocketReach) |
Founded | 2016 |
Address | 147 West 24th Street 4 Fl, New York, New York 10011, US |
Phone | (917) 960-7010 |
Technologies |
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Industry | Software Development, Artificial Intelligence, Data and Analytics, Science and Engineering, Software, Enterprise Software, Machine Learning, Natural Language Processing, Predictive Analytics |
Keywords | Expert Advice |
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Assaf Melochna is the President and Co-Founder of Aquant.
145 people are employed at Aquant.
Aquant is based in New York, New York.