IT Operations Tech @ (November 2015 - August 2017)
Help Desk and Technical Support Ii @ (June 2014 - August 2015)
Help Desk @ (February 2014 - June 2014)
Tecnical Support Specailist @ (October 2010 - November 2013)
Technical Support Specialist and Help Desk @ (April 2007 - July 2009)
Family Support Specialist @ Turning Point New Directions for Families (March 2004 - January 2007)
Internet Counselor @ (November 2002 - November 2003)
April Elmore Education
University of Phoenix
Masters (Information Systems Technology)
2009-2010
Johnson and Wales University
AS/BS (Business Admin/ Marketing Management)
1993-1997
April Elmore Skills
Project Planning
Teamwork
Network Security
Windows Server
Network Engineering
ITIL
Operations Management
Routing
Information Technology
Server Administration
Service Desk
Firewalls
Communication
Servers
Technical Support
Operating Systems
Troubleshooting
Windows XP
Windows 7
TCP/IP
Network Administration
Hardware
Networking
Software Documentation
Data Center
Computer Hardware
Help Desk Support
Citrix
Linux
Unix
VoIP
DNS
Software Installation
Laptops
Group Policy
Active Directory
VPN
BMC Remedy
Printers
April Elmore Summary
April Elmore, based in Cranston, RI, US, is currently a Telecommunications Operations Manager at Netcenergy. April Elmore brings experience from previous roles at City of Atlanta, Equifax, Wellstar Health System and Att. April Elmore holds a 2009 - 2010 Masters in Information Systems Technology @ University of Phoenix. With a robust skill set that includes Project Planning, Teamwork, Network Security, Windows Server, Network Engineering and more. April Elmore has 2 emails and 1 mobile phone numbers on RocketReach.
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