Anwar Anwar Email
Head of Credit Management and VF Cash (E-Wallet) Care @ Vodafone
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Anwar Anwar Location
- Egypt
Anwar Anwar Work
- Head of Credit Management and VF Cash (E-Wallet) Care @ (July 2021 - Present)
- Credit Control and Billing Senior Manager @ (April 2019 - June 2021)
- Training and Life Cycle Management Senior Manager @ (December 2016 - March 2019)
- Interim Head Of Enterprise Customer Care @ (November 2015 - November 2016)
- Enterprise Back Office Senior Manager @ (August 2014 - October 2015)
- Consumer Collection and End-to-End Billing Senior Manager @ (December 2010 - July 2014)
- Consumer Activation Manager @ (February 2009 - November 2010)
- High Value Contact Center Manager @ (January 2007 - January 2009)
- Premium Call Center Senior Supervisor @ (October 2005 - December 2006)
- Trade Line Support Supervisor @ (September 2004 - October 2005)
- Call Center Supervisor @ (August 2003 - September 2004)
- Outbound Campaign Management Specialist. @ (September 2003 - August 2004)
- Senior Customer Service Representative @ (February 2001 - September 2002)
Anwar Anwar Education
- Cairo University
Doctorate of Business Administration and Management (DBA)
2020-2023 - ESLSCA
Master of Business Administration (MBA) (Glabal Business)
2011-2012 - Victory colleage, Cairo 1984-1995
Anwar Anwar Skills
- Call Centers
- Customer Experience
- Team Management
- Telecommunications
- Management
- Training
- CRM
- Team Leadership
- Performance Management
- Leadership
- Customer Retention
- Customer Satisfaction
- Project Planning
- Customer Service
- Collections
- Back Office
- Credit Control
- Credit Management
- Contact Centers
- Outsourcing
- GSM
- Service Delivery
- Invoicing
- Vendor Management
- Mobile Communications
- Mobile Devices
- Telco
- Key Performance Indicators
- Business Development
- 3G
- Training Delivery
- Risk Management
- Train the Trainer
- Activations
- Role Profiling
- Bad Debt
- People Development
- Presentations
- Job Descriptions
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- People Management
- Business Process
Anwar Anwar Summary
- Anwar Anwar, based in Egypt, is currently a Head of Credit Management and VF Cash (E-Wallet) Care at Vodafone Egypt. Anwar Anwar brings experience from previous roles at Vodafone Egypt. Anwar Anwar holds a 2020 - 2023 Doctorate of Business Administration and Management (DBA) @ Cairo University. With a robust skill set that includes Call Centers, Customer Experience, Team Management, Telecommunications, Management and more. Anwar Anwar has 2 emails on RocketReach.
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