Anwar Anwar Email
Head of Credit Management and VF Cash (E-Wallet) Care @ Vodafone
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Anwar Anwar Location
- Egypt
Anwar Anwar Work
- 2021 -now Head of Credit Management and VF Cash (E-Wallet) Care @
- 2019 -2021 Credit Control and Billing Senior Manager @
- 2016 -2019 Training and Life Cycle Management Senior Manager @
- 2015 -2016 Interim Head Of Enterprise Customer Care @
- 2014 -2015 Enterprise Back Office Senior Manager @
- 2010 -2014 Consumer Collection and End-to-End Billing Senior Manager @
- 2009 -2010 Consumer Activation Manager @
- 2007 -2009 High Value Contact Center Manager @
- 2005 -2006 Premium Call Center Senior Supervisor @
- 2004 -2005 Trade Line Support Supervisor @
- 2003 -2004 Call Center Supervisor @
- 2003 -2004 Outbound Campaign Management Specialist. @
- 2001 -2002 Senior Customer Service Representative @
Anwar Anwar Education
- Cairo University
Doctorate of Business Administration and Management (DBA)
2020-2023 - ESLSCA
Master of Business Administration (MBA) (Glabal Business)
2011-2012 - Victory colleage, Cairo 1984-1995
Anwar Anwar Skills
- Call Centers
- Customer Experience
- Team Management
- Telecommunications
- Management
- Training
- CRM
- Team Leadership
- Performance Management
- Leadership
- Customer Retention
- Customer Satisfaction
- Project Planning
- Customer Service
- Collections
- Back Office
- Credit Control
- Credit Management
- Contact Centers
- Outsourcing
- GSM
- Service Delivery
- Invoicing
- Vendor Management
- Mobile Communications
- Mobile Devices
- Telco
- Key Performance Indicators
- Business Development
- 3G
- Training Delivery
- Risk Management
- Train the Trainer
- Activations
- Role Profiling
- Bad Debt
- People Development
- Presentations
- Job Descriptions
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- People Management
- Business Process
Anwar Anwar Summary
- Anwar Anwar, based in Egypt, is currently a Head of Credit Management and VF Cash (E-Wallet) Care at Vodafone Egypt. Anwar Anwar brings experience from previous roles at Vodafone Egypt. Anwar Anwar holds a 2020 - 2023 Doctorate of Business Administration and Management (DBA) @ Cairo University. With a robust skill set that includes Call Centers, Customer Experience, Team Management, Telecommunications, Management and more. Anwar Anwar has 2 emails on RocketReach.
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