2020 -2023 Service Control and Performance Manager @
2017 -2020 Desktop Support and Service Desk Manager @
2015 -2017 Acting Head of Infrastructure and Enterprise Services @
Antony Thompson Education
Birmingham City University
Business Studies (Accounting and Business/Management)
1988-1992
Antony Thompson Skills
Customer Service
Service Delivery
Service Desk
Management
Project Management
Incident Management
ITIL
Process Improvement
Data Analysis
Change Management
Service Catalog
Budget Management
Continuous Improvement
Problem Management
Windows 7
SCCM
Active Directory
Windows Server
Office 365
WSUS
Desktop Application Support
Microsoft Office
Numara Footprints
Antony Thompson Summary
Antony Thompson, based in Warrington, GB, is currently a Sevice Desk Team Leader at Torus. Antony Thompson brings experience from previous roles at John Thompson Electrical and STFC. Antony Thompson holds a 1988 - 1992 Business Studies in Accounting and Business/Management @ Birmingham City University. With a robust skill set that includes Customer Service, Service Delivery, Service Desk, Management, Project Management and more. Antony Thompson has 1 emails on RocketReach.
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