António Santos Email & Phone Number
Senior Vice President, Customer Enablement and Success @ Broadvoice
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António Santos Location
- Lisbon, PT
António Santos Work
- 2025 -now Senior Vice President, Customer Enablement and Success @
- 2023 -2025 Senior Vice President Sales Latam and Global CSM @
- 2022 -2023 Senior Vice President Operations at GoContact @
- 2018 -2022 COO at GoContact @
- 2019 -2020 Managing Director - GoContact ES @
- 2016 -2018 Operations and Client Services Director @
- 2015 -2016 Commercial Director @
- 2012 -2014 Business Consulting Manager @
- 2009 -2012 Contact Center Manager - Vedior and Randstad @
- 2008 -2009 Campaign Manager - TMN @
- 2005 -2008 Telemarketing Manager - TMN @
- 2001 -2005 Call Center Analyst - TMN @
- 2000 -2001 Customer Service Quality Manager - TMN @
- 2001 -2006 General Manager @ Joaquim & Celeste da Rocha Santos, Lda
- 1998 -2000 Telemarketing Team Leader - TMN @
- 1997 -1998 Telemarketing Agent - TMN @
- 1992 -1994 Customer Service Agent @ Celutécnica
António Santos Education
- INDEG-IUL ISCTE Executive Education
(Advanced Program, Customer Service)
2009-2010 - Instituto Superior de Ciências do Trabalho e da Empresa
Engineer's Degree (Engenharia e Gestão Industrial)
1994-2000
António Santos Skills
- Team Management
- Contact Centers
- Call Centers
- Management
- Team Leadership
- Customer Service
- CRM
- Customer Experience
- Negotiation
- Customer Satisfaction
- Human Resources
- Call Center
- Business Consulting
- Management Consulting
- Business Strategy
- Telecommunications
- Sales Management
- Business Planning
- Customer Relationship Management Crm
- Customer Relationship Management
António Santos Summary
- António Santos, based in Lisbon, PT, is currently a Senior Vice President, Customer Enablement and Success at Broadvoice. António Santos brings experience from previous roles at Broadvoice and GoContact. António Santos holds a 2009 - 2010 INDEG-IUL ISCTE Executive Education. With a robust skill set that includes Team Management, Contact Centers, Call Centers, Management, Team Leadership and more. António Santos has 2 emails and 14 mobile phone numbers on RocketReach.
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