1998 -2000 Customer Operations, various roles, Vodafone Italy @
1995 -1997 Organization Development Director @ Omnitel (vodafone Italia)
1992 -1995 consultant @ Consiel
1992 -1995 consultant @ CONSIDI
Antonio Morawetz Education
Theseus Institute - International Management Institute
MBA (management)
1991-1992
Università Bocconi
Laurea (Economics)
1983-1989
Antonio Morawetz Skills
Customer Service
Customer Experience
Service Operations
Call Center
Customer Relations
Process Improvement
People Management
Offshoring
Telecommunications
Management
Outsourcing
Strategy
Change Management
Team Leadership
Program Management
Call Centers
IT Service Management
Business Development
Project Management
Business Strategy
Start-ups
Team Management
Business Planning
Project Delivery
Customer Satisfaction
CRM
Marketing
Business Process Improvement
Mobile Devices
Organizational Development
Operations Management
Service Delivery
Business Analysis
Management Consulting
Contact Centers
Business Process
Business Transformation
Telco
Pre-sales
Cross-functional Team Leadership
BPO
Service Management
Performance Management
PMO
Integration
Business Intelligence
Outsourcing Management
IT Strategy
IT Management
Vendor Management
Pre Sales
Telesales
Patient Compliance
Operations
Teledetailing
Cross Functional Team Leadership
Remote E Detailing
Start Ups
Antonio Morawetz Summary
Antonio Morawetz, based in Milan, IT, is currently a Head of Group Operations at Nexi Group. Antonio Morawetz brings experience from previous roles at Nexi Italy, Assist Digital, EY and FASTWEB. Antonio Morawetz holds a 1991 - 1992 MBA in management @ Theseus Institute - International Management Institute. With a robust skill set that includes Customer Service, Customer Experience, Service Operations, Call Center, Customer Relations and more. Antonio Morawetz has 2 emails and 6 mobile phone numbers on RocketReach.
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