Antônio Medeiros Email

Antônio Medeiros Email

♦Diretor Executivo de Contact Center, Comercial e Relacionamento. @ Telefônica Brasil

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Antônio Medeiros's Location

São Paulo, SP, BR

Antônio Medeiros's Work

Antônio Medeiros's Education

  • Insper

    ➤ Planejamento estratégico e gestão de negócios

    2021 - 2021
  • Disney Institute

    Customer Experience (Cultura de Excelência em Serviços aos Clientes)

    2020 - 2020
  • Fundação Vanzolini

    ➤ Green Belt (Lean Sigma)

    2017 - 2017
  • Universidade São Marcos

    ➤ Mestrado em Filosofia (Filosofia)

    2012 - 2014
  • Universitat de Barcelona

    ➤ MBA Executive Management (General Management)

    2009 - 2011
  • Escola Superior de Propaganda e Marketing

    ➤ Pós graduação em Marketing (Marketing de Serviços)

    2005 - 2007
  • Universidade São Marcos

    ➤ Administração de Empresas (Bacharel em Administração de Empresas)

    1991 - 1996

Antônio Medeiros's Skills

  • Business Intelligence
  • DOS
  • CRM
  • E Commerce
  • Balanced Scorecard
  • Call Center
  • Key Performance Indicators
  • Performance Management
  • Contact Centers
  • Back Office

Antônio Medeiros's Summary

Antônio Medeiros, based in São Paulo, SP, BR, is currently a ♦Diretor Executivo de Contact Center, Comercial e Relacionamento. at Telefônica Vivo, bringing experience from previous roles at Atento, Serv Kent Refeições, Sul América Seguros and Exército Brasileiro. Antônio Medeiros holds a 2021 - 2021 ➤ Planejamento estratégico e gestão de negócios @ Insper. With a robust skill set that includes Business Intelligence, DOS, CRM, E Commerce, Balanced Scorecard and more, Antônio Medeiros contributes valuable insights to the industry. Antônio Medeiros has 3 emails on RocketReach.
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