Contact Center, Customer Care and Quality Manager, Outsourcers manager @ 892892 ll Numero Italia, INFONXX
Contact Center and Quality Manager, Mis @ RBS SPA
Antonio Gangemi's Education
SDA Bocconi
Business bancario, tecnica bancaria
2008 - 2008
Max Formisano TCC Roma
2005 - 2005
Studio Paneforte Roma
2005 - 2005
SDA Bocconi
Architetture tecnologiche e soluzioni per il CRM e la customer intelligence
2003 - 2003
Studio Gallinari Roma
Corso di Management e gestione delle risorse
2002 - 2002
University of Rome 'La Sapienza'
1996
Antonio Gangemi's Skills
Sales
Leadership
Customer Satisfaction
Networking
Sales Management
Analisi aziendale
Budgets
English
Soddisfazione del cliente
Quality Assurance
Antonio Gangemi's Summary
Antonio Gangemi, based in Napoli, Campania, Italy, is currently a European Contact Center Manager at MSC Crociere, bringing experience from previous roles at Diners Club Italia, CheBanca! S.p.A - Gruppo Mediobanca and Sitel. Antonio Gangemi holds a 2008 - 2008 Business bancario, tecnica bancaria @ SDA Bocconi. With a robust skill set that includes Sales, Leadership, Customer Satisfaction, Networking, Sales Management and more, Antonio Gangemi contributes valuable insights to the industry. Antonio Gangemi has 3 emails on RocketReach.