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Anthony Washington Location
Houston, TX, US
Anthony Washington Work
2022 -now Contact Center, Director of Operations @
2014 -2016 Contact Center Director of Operations @ Carphoria
2010 -2014 Assistant Director, Customer Service, Sales and Call Center Operations @
2006 -2010 Operations Manager and Implementation @ NCO Group
2000 -2006 Call Center Operations Manager @
1997 -2000 Call Center Team Manager (Supervisor) @
Anthony Washington Education
Kaplan University
Communication and Media Studies
2010
Anthony Washington Skills
Call Centers
Customer Service
Leadership Development
Team Building
Call Quality Excellence
Process Improvement
Project Management
Training
Cross-functional Team Leadership
Customer Relationship Management
Outstanding Time Management Skills
Facilitator of Change
Public Speaking
Human Resources Management
Supplier Negotiation
Wireless Retail Management
CMS Software
SAP
SharePoint
EDMS Software
Photoshop
Microsoft Office Suite
PowerPoint
Microsoft Excel
Customer Relationship
Human Resources
Cross Functional Team
Outstanding Time
Operations
Cross Functional Team Leadership
Has Errors
Great
Wireless Retail
Anthony Washington Summary
Anthony Washington, based in Houston, TX, US, is currently a Contact Center, Director of Operations at THIScar. Anthony Washington brings experience from previous roles at Carphoria, NHIServices / The Morrow Group, LLC, NCO Group and T-Mobile Global Wireless. Anthony Washington holds a Communication and Media Studies @ Kaplan University. With a robust skill set that includes Call Centers, Customer Service, Leadership Development, Team Building, Call Quality Excellence and more. Anthony Washington has 1 emails and 5 mobile phone numbers on RocketReach.
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