Director, Customer Care @ Element Payment Services (August 2012 - July 2015)
Manager, Customer Operations @ (February 2010 - August 2012)
Operations Manager, Senior Project Manager, Sales Team Manager @ Etelecare Global Solutions (April 2006 - February 2010)
Customer Service and Sales Supervisor @ (January 2005 - January 2006)
Counseling Supervisor @ Help Ministries/Debt Free Arizona (January 2004 - January 2005)
Director of Sales @ (January 2001 - January 2003)
Business Manager, Director of Outbound Operations @
Quality Assurance Supervisor, Project Manager, Corporate Trainer, Call Center Manager @ Promark One Marketing Services (January 1990 - January 1998)
Customer Care @ Element Payment Services
Anthony Spires Education
Ariz
(English, Political Science, Journalism)
Anthony Spires Skills
Customer Service Management
Sales Management
Leadership Development
Mentoring Of Staff
Call Center Development
Customer Service Operations
Sales Operations
Staff Development
Quality Management
Quality Assurance
Operational Analysis
Project Management
Cross-functional Team Leadership
Call Center Leadership
Recruiting
Training
Customer Satisfaction
Customer Experience Management
Leadership
Sales
Call center start-up
New Business Development
Operations Management
Management
Human Resources
Customer Service
Call Centers
Strategy
Team Building
Sales Process
Team Leadership
Performance Management
Customer Retention
Telecommunications
B2B
Program Management
Vendor Management
Contact Centers
Customer Experience
Start-ups
BPO
Enterprise Software
CRM
Workforce Management
Networking
VoIP
Process Improvement
Integration
Account Management
Telemarketing
Social Media
Start Ups
Marketing
Editing
Microsoft Office
Cross Functional Team
Cross Functional Team Leadership
Anthony Spires Summary
Anthony Spires, based in Chandler, AZ, US, is currently a National Account Manager at Equiant Financial Services Inc. Anthony Spires brings experience from previous roles at Mercury Payment Systems, Element Payment Services and Minos Agency. Anthony Spires holds a Ariz. With a robust skill set that includes Customer Service Management, Sales Management, Leadership Development, Mentoring Of Staff, Call Center Development and more. Anthony Spires has 6 emails and 3 mobile phone numbers on RocketReach.
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