Anthony McNally Email
Head of Customer Service Operations @ General Dental Council
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Anthony McNally Location
- England, United Kingdom
Anthony McNally Work
- Head of Customer Service Operations @ (January 2023 - Present)
- Operations Manager @ (May 2022 - December 2022)
- Head of Contact Centre and Business Support @ (November 2021 - April 2022)
- Operations Manager - Performance and Development @ (January 2017 - November 2021)
- Contact Centre Trainer @ (August 2014 - December 2016)
- Team Leader @ (March 2013 - August 2014)
- Contact Centre Officer @ (August 2012 - March 2013)
- Food and Beverage Assistant @ The Abbey Hotel (April 2007 - September 2011)
Anthony McNally Education
- Prifysgol Aberystwyth University
Bachelor of Arts - BA (HISTORY)
2009-2012
Anthony McNally Skills
- Analysis
- Budget Management
- Business Process Improvement
- Business Process Mapping
- Change Management
- Coaching
- Complaint Management
- Constructive Feedback
- Contact Center Operations
- Contract Management
- Customer Service
- Decision Making
- Development & delivery of training
- Event Management
- Inter-personal
- Management
- Microsoft Excel
- Microsoft Office
- Operations Management
- Organization
- PRINCE2
- Project Management
- Stakeholder Engagement
- Strategic Leadership
- Team Building
- Team Leadership
- Team Motivation
- Teamwork
- Telephony
- Third Party Relationships
- Time Management
- Training
- Training Programme Design
- Writing
Anthony McNally Summary
- Anthony McNally, based in England, United Kingdom, is currently a Head of Customer Service Operations at General Dental Council. Anthony McNally brings experience from previous roles at Solicitors Regulation Authority. Anthony McNally holds a 2009 - 2012 Bachelor of Arts - BA in HISTORY @ Prifysgol Aberystwyth University. With a robust skill set that includes Analysis, Budget Management, Business Process Improvement, Business Process Mapping, Change Management and more. Anthony McNally has 1 emails on RocketReach.
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