Anthony Joseph Email & Phone Number
Head of Collections @ Capital One
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Anthony Joseph Location
- Warwick, GB
Anthony Joseph Work
- Head of Collections @ (June 2024 - Present)
- Senior Manager Mortgage Payment Support @ (August 2022 - February 2024)
- Financial Support Business Manager @ (December 2020 - July 2022)
- Financial Support, Portfolio and Process Manager @ (August 2018 - November 2020)
- Product Manager @ (July 2017 - August 2018)
- Collections Department Manager @ (July 2016 - July 2017)
- Collections Manager @ (November 2014 - June 2016)
- Collections Manager @ (June 2013 - November 2014)
- Recoveries Collections Manager @ (July 2012 - June 2013)
- Collections Advisor @ (January 2011 - June 2012)
Anthony Joseph Education
- Birmingham City University
Bachelor of Science (B.Sc.) (Quantity Surveying)
2007-2010
Anthony Joseph Skills
- Analytical Skills
- Calibration
- Coaching
- Collections
- Collections & Recoveries
- Collections Management
- Communication
- Consumer debt
- Contact Center Management
- Contact Center Operations
- Continuous Improvement
- Credit Cards
- Customer Contact
- Customer Experience
- Customer Insight
- Customer Journeys
- Customer Satisfaction
- Customer Service
- Customer-focused Service
- Decision-Making
- Drive Change
- Financial Background
- Financial Services
- Key Performance Indicators
- Leadership
- Net Promoter Score
- People Development
- People Management
- Performance Oriented
- Problem Solving
- Quality Assurance
- Recoveries
- Retail Banking
- Root Cause Analysis
- Service-Level Agreements (SLA)
- Small Business Management
- Solution Focused
- Solution Implementation
- Team Leadership
- Team Management
- Voice of the Customer
Anthony Joseph Summary
- Anthony Joseph, based in Warwick, GB, is currently a Head of Collections at Capital One. Anthony Joseph brings experience from previous roles at Yorkshire Building Society, Santander UK and HSBC. Anthony Joseph holds a 2007 - 2010 Bachelor of Science (B.Sc.) in Quantity Surveying @ Birmingham City University. With a robust skill set that includes Analytical Skills, Calibration, Coaching , Collections, Collections & Recoveries and more. Anthony Joseph has 1 emails and 1 mobile phone numbers on RocketReach.
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