Anthony James Email & Phone Number
Director, Lifecycle Support Services @ TOGA Technology
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Anthony James Location
- North Aurora, IL, US
Anthony James Work
- Director, Lifecycle Support Services @ (June 2026 - Present)
- Associate Director, Contact Center and Managed Services @ (March 2025 - June 2026)
- Senior Manager, Contact Center and Service Operations @ (January 2023 - March 2025)
- Senior Manager of Service Operations @ (November 2020 - April 2023)
- Associate Product Manager @ (April 2018 - November 2020)
- Sr. Lead Analyst @ (August 2017 - April 2018)
- Vice President @ (October 2022 - Present)
- Director of Media and Board Member @ (February 2022 - October 2022)
- Senior Sales Consultant-Tech @ (April 2015 - August 2017)
- Retail Sales Consultant @ (July 2011 - August 2017)
Anthony James Skills
- Account Management
- Alternative Solutions
- Analytical Skills
- Annual Budgeting
- Business Planning
- Business Reviews
- Business Rules
- Coaching
- Communication
- Communication Training
- Contact Center Strategy
- Corrective Actions
- Critical Thinking
- Cross-functional Collaborations
- Customer Advocacy
- Customer Interaction
- Customer Journey Mapping
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Customer-Focused Service
- Delegation
- Force Management
- IT Service Management
- Inventory Control
- Inventory Management
- Key Performance Indicators
- Loss Prevention
- Management
- Management Software
- Merchandising
- Microsoft Office
- New Product Rollout
- New Store Openings
- Office 365
- Operational Efficiency
- Operational Excellence
- Organization Skills
- Performance Improvement
- Performance Reviews
- Point of Sale (POS) Systems
- Presentations
- Problem Solving
- Product Development
- Product Management
- Product Operations
- Professional Communication
- Profit
- Project Management
- Resource Allocation
- Retail
- Retail Operations
- Retail Sales
- Sales
- Sales Performance
- Service Delivery
- Shrinkage
- Software as a Service (SaaS)
- Store Management
- Strategic Initiatives
- Strategic Leadership
- Strategic Planning
- Strategic Roadmaps
- Strategy Implementation
- Supervisory Skills
- Team Leadership
- Team Management
- Team Performance
- Technical Leadership
- Technology Implementation
- Training
- Visual Merchandising
- Voice of the Customer
Anthony James Summary
- Anthony James, based in North Aurora, IL, US, is currently a Director, Lifecycle Support Services at TOGA Technology. Anthony James brings experience from previous roles at TOGA Technology. With a robust skill set that includes Account Management, Alternative Solutions, Analytical Skills, Annual Budgeting, Business Planning and more. Anthony James has 1 emails and 1 mobile phone numbers on RocketReach.
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