2008 -2014 Service Desk Team Leader (multiple accounts over 9 year period) @
2005 -2008 IMAC Team Leader @
Anthony I'Anson Education
Ferryhill Comprehensive 1984-1989
Anthony I'Anson Skills
Service Desk
Management
IT Service Management
Service Delivery
Team Leadership
Call Centers
Leadership
ITIL
Training
Software Documentation
Incident Management
Service Level Management
SLA
Service Management
Service Improvement
Active Directory
IT Operations
HP
Outsourcing
Anthony I'Anson Summary
Anthony I'Anson, based in Ferryhill, GB, is currently a Senior Service Management Analyst at Cleveland Police (UK). Anthony I'Anson brings experience from previous roles at Cleveland Police (UK), Atos, Frank Recruitment Group and DXC Technology. Anthony I'Anson holds a 1984 - 1989 Ferryhill Comprehensive. With a robust skill set that includes Service Desk, Management, IT Service Management, Service Delivery, Team Leadership and more. Anthony I'Anson has 2 emails on RocketReach.
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