Client Provisioning Specialist @ (June 2024 - November 2024)
Technical Operations Manager, @ (January 2011 - March 2024)
Project Team Leader @ (August 2007 - February 2013)
Pharmacy Call Center Supervisor @ Cypress Care (April 2006 - May 2007)
Anthony Hogan Education
Saint Elizabeth University 1994-1999
Anthony Hogan Skills
Account Management
Attention to Detail
Avaya
Avaya Technologies
Budgets
Business Analysis
Business Planning
Business Process Development
Business Process Improvement
Business Relationship Management
Call Center
Call Centers
Change Management
Claims Management
Client Accounts
Communication
Contact Center Management
Customer Experience
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Service Operations
Data Analytics
Establishing Priorities
Forecasting
Key Performance Indicators
Leadership
Managed Services
Management
Negotiation
Performance Management
Performance Metrics
Presentation Skills
Presentations
Problem Solving
Process Improvement
Project Management
Reasoning Skills
Reporting & Analysis
SAP
Security
Service Delivery
ServiceNow
Statements of Work (SOW)
Strategic Initiatives
Strategic Planning
Support Documentation
Support Services
Team Management
Team Performance
Technical Support
Telecom Expense Management
Training
UCaaS
Unified Communications
Vendor Management
VoIP
Workforce Management
Anthony Hogan Summary
Anthony Hogan, based in Norcross, GA, US, is currently a Vendor Relationship Manager at Computacenter. Anthony Hogan brings experience from previous roles at Vatic Outsourcing, ScanSource Services Group and Cypress Care. Anthony Hogan holds a 1994 - 1999 Saint Elizabeth University. With a robust skill set that includes Account Management, Attention to Detail, Avaya, Avaya Technologies, Budgets and more. Anthony Hogan has 6 emails and 2 mobile phone numbers on RocketReach.
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