Anthony Herbert Email
Manager, Innovation and Enablement - Global Risk and Compliance @ Canada Life
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Anthony Herbert Location
- Canada
Anthony Herbert Work
- Manager, Innovation and Enablement - Global Risk and Compliance @ (July 2026 - Present)
- Manager, Workforce Management and Reporting @ (January 2025 - November 2025)
- Manager, Customer Relation @ (May 2024 - December 2024)
- Operational Excellence Manager @ (September 2022 - May 2024)
- Specialist, Operational Excellence @ (March 2020 - September 2022)
- RPA Process Controller - Operations Lead @ (March 2019 - March 2020)
- Senior Business Analyst @ (November 2018 - March 2019)
- Business Operations Analyst and Trainer @ (June 2018 - October 2018)
- Change Deployment and Data Analyst @ 407 ETR (April 2017 - June 2018)
- Technical Analyst @ 407 ETR (June 2012 - April 2017)
Anthony Herbert Education
- Schulich School of Business - York University
Master's Certificate
2017-2018 - Toronto Metropolitan University
Certificate
2014-2016 - Humber College
Advance Diploma in Technology
2009-2012
Anthony Herbert Skills
- AI enablement
- Blue Prism
- Business Analysis
- Business Analytics
- Business Process Improvement
- Call Center Development
- Call Quality
- Capability Development
- Capacity Building
- Capacity Planning
- Change Management
- Coaching & Mentoring
- Communications Planning
- Continuous Improvement
- Cost Control
- Cross-functional Collaborations
- Cross-functional Team Leadership
- Culture Change
- Customer Service
- Customer Service Operations
- DMAIC
- Digital Transformation
- Electronic Toll Collection
- Failure Mode and Effects Analysis (FMEA)
- Forecasting
- Job Coaching
- KPI Dashboards
- KPI Implementation
- KPI Reports
- Kaizen
- Knowledge Management
- Leadership
- Leadership Development
- Lean Principles
- Lean Principles
- Lean Six Sigma
- Learning and Development
- Microsoft Power BI
- Operational Excellence
- Operations Management
- Organizational Change Management
- Organizational Leadership
- Organizational Politics
- Performance Management
- Planned Preventative Maintenance
- Poka Yoke
- Problem Solving
- Process Automation
- Process Improvement
- Product Management
- Project Management
- Quality Management
- Resource Planning
- Robotic Process Automation
- Root Cause Analysis
- Root Cause Problem Solving
- Service Operations
- Service Recovery
- Stakeholder Management
- Statistical Data Analysis
- Systems Thinking
- Team Building
- Team Management
- Technical Product Management
- Technology Implementation
- Technology Roadmapping
- Training Facilitation
- User Interface Design
- Voice of the Customer
- Voice of the Customer Analysis
- Work Standardization
- Workflow Design
- Workforce Management
- Workforce strategy
Anthony Herbert Summary
- Anthony Herbert, based in Canada, is currently a Manager, Innovation and Enablement - Global Risk and Compliance at Canada Life. Anthony Herbert brings experience from previous roles at Porter Airlines Inc. and Air Liquide. Anthony Herbert holds a 2017 - 2018 Master's Certificate @ Schulich School of Business - York University. With a robust skill set that includes AI enablement, Blue Prism, Business Analysis, Business Analytics, Business Process Improvement and more. Anthony Herbert has 2 emails on RocketReach.
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