Anthony Floyd Email & Phone Number
Logistics Engineer @ Ryder System, Inc.
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Anthony Floyd Location
- Lexington, KY, US
Anthony Floyd Work
- Logistics Engineer @ (August 2026 - Present)
- Customer Care Manager (Department Head and Director-Level Role) @ (November 2023 - February 2026)
- Customer Service Manager @ (November 2019 - November 2023)
- Acting Director, Contact Center Operations @ (January 2018 - June 2019)
- Training And Quality Manager @ (March 2015 - January 2018)
- Operations Manager, Contact Center @ Xerox Business Solutions (March 2013 - March 2015)
Anthony Floyd Education
- University of California, Berkeley, Haas School of Business 2020-2022
- University of California, Berkeley, Haas School of Business 2020-2022
- Purdue University Krannert School of Management 2010-2012
- University of Wisconsin-La Crosse 2008-2012
- University of Utah 2006-2009
- University of Maryland Global Campus
Anthony Floyd Skills
- Account Management
- Analytical Skills
- Avaya IP Telephony
- Avaya Products
- Business Process
- Business Process Outsourcing (BPO)
- CX Strategy
- Call Center Development
- Capacity Planning
- Change Management
- Cisco Systems Products
- Client Relations
- Contact Center Management
- Contact Center Operations
- Contact Center Strategy
- Contact Centers
- Cost Management
- Cost Reduction
- Cross-functional Team Leadership
- Customer Experience
- Customer Experience (CX)
- Customer Management System
- Customer Operations Management
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Management
- Data Analysis
- Invoicing
- Leadership
- Leadership Development
- Metric Management
- Microsoft Dynamics
- Microsoft Dynamics CRM
- Microsoft Excel
- Microsoft Office
- Needs Analysis
- Net Promoter Score
- OSC
- Omnichannel Support
- Operations Management
- Outsourcing
- Performance Management
- Performance Reviews
- Quality Management
- Retail
- Ring Central
- Scalability
- Staff Retention
- Support Management
- Talent Management
- Team Building
- Team Leadership
- Technical Solutioning
- Training
- Training & Development
- Workforce Management
- Workforce Management (WFM)
- Workforce Planning
- Zoho One
Anthony Floyd Summary
- Anthony Floyd, based in Lexington, KY, US, is currently a Logistics Engineer at Ryder System, Inc.. Anthony Floyd brings experience from previous roles at Sleep Outfitters USA, Vestis Corporation and iQor. Anthony Floyd holds a 2020 - 2022 University of California, Berkeley, Haas School of Business. With a robust skill set that includes Account Management, Analytical Skills, Avaya IP Telephony, Avaya Products, Business Process and more. Anthony Floyd has 3 emails and 7 mobile phone numbers on RocketReach.
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Tom Havens
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