Service Desk Operations Manager for Costa Rica @ (December 2020 - February 2024)
Expert S and IO @ (January 2012 - December 2022)
Service Desk Subject Matter Expert (SME) @ (April 2010 - January 2012)
Service Desk Manager @ (January 2009 - January 2010)
Team Lead @ (May 2000 - April 2009)
Network Controler @ Orange Business Services / France Telecom (January 1997 - January 2000)
Anthony Falato Education
Collège Herzing - Montréal
C.E.C. Micro-Computer General (247.50) (Certification in computer electronics)
1993-1994
École secondaire Antoine de Saint-Exupéry
High School Diploma
1988-1992
Anthony Falato Skills
Customer Service Management
Customer Service
ITIL Certified
Service Delivery
Service Management
ITIL
IT Operations
Sla
Infrastructure
IT Management
Service Desk
Incident Management
IT Service Management
Leadership
Anthony Falato Summary
Anthony Falato, based in Montreal, QC, CA, is currently a Customer Experience Manager at Fujitsu. Anthony Falato brings experience from previous roles at SITA and Sita. Anthony Falato holds a 1993 - 1994 C.E.C. Micro-Computer General (247.50) in Certification in computer electronics @ Collège Herzing - Montréal. With a robust skill set that includes Customer Service Management, Customer Service, ITIL Certified, Service Delivery, Service Management and more. Anthony Falato has 2 emails and 1 mobile phone numbers on RocketReach.
Looking for a different Anthony Falato?
Find contact details for 700 million professionals.