Sr. Program Manager, Endpoint Security @ (August 2019 - April 2022)
Program Manager, CS Virtual Strategy and Security @ (August 2017 - August 2019)
Workforce Manager, Customer Service @ (September 2012 - August 2017)
Group Manager, Customer Service @ (July 2010 - September 2012)
Executive Customer Relations Specialist @ (June 2008 - July 2010)
Team Lead, Customer Service @ (May 2005 - June 2008)
Sr. Customer Service Associate @ (October 2002 - May 2005)
Anthony Dunkley Education
University of North Dakota 2003-2005
Anthony Dunkley Skills
Customer Service
Customer Experience
Call Center
Customer Satisfaction
Call Centers
Operations Management
Software Documentation
E-commerce
Leadership
Analysis
Forecasting
Business Process
Data Analysis
Networking
Cross-functional Team Leadership
Management
Vendor Management
Process Improvement
Cross Functional Team Leadership
Social Media
Planning
Microsoft Word
Workforce Planning
Research
Public Speaking
E Commerce
Anthony Dunkley Summary
Anthony Dunkley, based in Seattle, WA, US, is currently a Sr. Product Manager, Endpoint Security at Amazon. Anthony Dunkley brings experience from previous roles at Amazon. Anthony Dunkley holds a 2003 - 2005 University of North Dakota. With a robust skill set that includes Customer Service, Customer Experience, Call Center, Customer Satisfaction, Call Centers and more. Anthony Dunkley has 2 emails and 2 mobile phone numbers on RocketReach.
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