2020 -
now Senior Vice President Client Partners @
2014 -
2019 Senior Vice President Operations @
2010 -
2014 Client Services Director @
2006 -
2010 Client Account Director @ The Listening Company
2002 -
2006 Outsource Manager @
2001 -
2001 Sales Manager @ I-Response
2001 Team Manager @
Anthony Devlin Education
St Andrews High School
Anthony Devlin Skills
Outsourcing
Call Center
Team Management
Customer Experience
Account Management
Operations Management
Contact Centers
Stakeholder Management
Management
Leadership
Change Management
Call Centers
Service Delivery
Service Management
Pre-sales
Customer Retention
Business Transformation
Business Process Improvement
BPO
Performance Management
Program Management
Process Improvement
Customer Satisfaction
Project Delivery
CRM
Coaching
Business Development
Sla
Team Leadership
Offshoring
Strategy
Vendor Management
Telecommunications
Telemarketing
Workforce Management
Sales
Governance
Customer Relationship Management (CRM)
home working
Business Relationship Management
Customer Experience Management
Client Services
Transition Management
Pre Sales
Anthony Devlin Summary
Anthony Devlin, based in Glasgow, GB, is currently a Senior Vice President Client Partners at WNS Global Services. Anthony Devlin brings experience from previous roles at Teleperformance, Serco, The Listening Company and Sky. Anthony Devlin holds a St Andrews High School. With a robust skill set that includes Outsourcing, Call Center, Team Management, Customer Experience, Account Management and more. Anthony Devlin has 2 emails and 1 mobile phone numbers on RocketReach.
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