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Anthony Clark Location
Brisbane, QLD, AU
Anthony Clark Work
2026 -now Director of Finance @
2018 -now Multi Unit Franchise owner and Director @
2025 -2026 Chief Executive Officer @ AC Sales Coaching Consulting
2015 -2019 Head of Global Contact Centre People Experience @
2015 -2016 Head of Contact Centres ASP Region @
2014 -2014 Auscontact Association - Queensland Committee @
2014 -2014 Acting General Manager, Smart Service Queensland @ Department of Science, Information Technology, Innovation and the Arts
2012 -2014 Director of Contact Centres @
2010 -2012 Acting Executive Director of Customer Contact @ Smart Service Queensland
2008 -2010 Manager, Contact Centres @ Smart Service Queensland
2006 -2008 Contact Centre Manager @ FirstMac
2008 -2008 Contact Center Manager @
2005 -2006 Customer Experience Specialist @
2004 -2005 Mortgage Retention Strategist @
1999 -2004 Team Leader - Various Call Centre Roles @
Anthony Clark Education
UQ Business School
(Executive Leadership in Artificial Intelligence)
2026-2026
TAFE Brisbane
Advanced Diploma of Management (Management)
2014
The University of Queensland
(Artificial Intelligence)
Anthony Clark Skills
Dispute Resolution
Knowledge Management
Business Process Outsourcing (BPO)
Marketing Strategy
Sales Operations
Customer Engagement
HR Policies
Employer Branding
Call Center Administration
Talent Management
Customer Service Operations
Service Design
Contact Center Management
Business Process Design
Global Delivery
Contact Center Operations
Continuous Improvement
Customer Loyalty
Program Management
Technology Platforms
Problem Solving
Marketing Analytics
Key Performance Indicators
Customer Journeys
Communication
Analytical Skills
CRM
Contact Centers
Strategic Services
Service Delivery Management
Service Delivery
Business Strategy
Strategic Planning
Succession Planning
Coaching
Executive Management
Management
Change Management
Culture Change
Leadership Development
Leadership
Strategic Leadership
Designs
Cross Functional Team Building
Engagement
Employee Engagement
Employee Management
Contact Centre Design
Contact Centre Technology
Contact Centre Transformation
ciboodle
Financial Reporting
Executive Reporting
Performance Reviews
Performance Reporting
Balanced Scorecard
Human Resources
Six Sigma
Workforce Planning
Networking
Call Center
Call Center Development
Call Centers
Strategy
Customer Satisfaction
Customer Experience
Performance Management
Stakeholder Management
Business Process
Vendor Management
Quality Assurance
Recruiting
Business Process Improvement
Customer Retention
Workforce Management
Outsourcing
Microsoft Word
Team Leadership
User Experience
Anthony Clark Summary
Anthony Clark, based in Brisbane, QLD, AU, is currently a Director of Finance at Department of Customer Services, Open Data and Small and Family Business. Anthony Clark brings experience from previous roles at F45 Training, AC Sales Coaching Consulting and HSBC. Anthony Clark holds a 2026 - 2026 UQ Business School. With a robust skill set that includes Dispute Resolution, Knowledge Management, Business Process Outsourcing (BPO), Marketing Strategy, Sales Operations and more. Anthony Clark has 3 emails and 3 mobile phone numbers on RocketReach.
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