Anthony Clark Email & Phone Number
Director of Finance @ Department of Customer Services, Open Data and Small and Family Business
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Anthony Clark Location
- Brisbane, QLD, AU
Anthony Clark Work
- 2026 - now Director of Finance @
- 2018 - now Multi Unit Franchise owner and Director @
- 2025 - 2026 Chief Executive Officer @ AC Sales Coaching Consulting
- 2015 - 2019 Head of Global Contact Centre People Experience @
- 2015 - 2016 Head of Contact Centres ASP Region @
- 2014 - 2014 Auscontact Association - Queensland Committee @
- 2014 - 2014 Acting General Manager, Smart Service Queensland @ Department of Science, Information Technology, Innovation and the Arts
- 2012 - 2014 Director of Contact Centres @
- 2010 - 2012 Acting Executive Director of Customer Contact @ Smart Service Queensland
- 2008 - 2010 Manager, Contact Centres @ Smart Service Queensland
- 2006 - 2008 Contact Centre Manager @ FirstMac
- 2008 - 2008 Contact Center Manager @
- 2005 - 2006 Customer Experience Specialist @
- 2004 - 2005 Mortgage Retention Strategist @
- 1999 - 2004 Team Leader - Various Call Centre Roles @
Anthony Clark Education
- TAFE Brisbane 2014
- The University of Queensland
Anthony Clark Skills
- Dispute Resolution
- Knowledge Management
- Business Process Outsourcing (BPO)
- Marketing Strategy
- Sales Operations
- Customer Engagement
- HR Policies
- Employer Branding
- Call Center Administration
- Talent Management
- Customer Service Operations
- Service Design
- Contact Center Management
- Business Process Design
- Global Delivery
- Contact Center Operations
- Continuous Improvement
- Customer Loyalty
- Program Management
- Technology Platforms
- Problem Solving
- Marketing Analytics
- Key Performance Indicators
- Customer Journeys
- Communication
- Analytical Skills
- CRM
- Contact Centers
- Strategic Services
- Service Delivery Management
- Service Delivery
- Business Strategy
- Strategic Planning
- Succession Planning
- Coaching
- Executive Management
- Management
- Change Management
- Culture Change
- Leadership Development
- Leadership
- Strategic Leadership
- Designs
- Cross Functional Team Building
- Engagement
- Employee Engagement
- Employee Management
- Contact Centre Design
- Contact Centre Technology
- Contact Centre Transformation
- ciboodle
- Financial Reporting
- Executive Reporting
- Performance Reviews
- Performance Reporting
- Balanced Scorecard
- Human Resources
- Six Sigma
- Workforce Planning
- Networking
- Call Center
- Call Center Development
- Call Centers
- Strategy
- Customer Satisfaction
- Customer Experience
- Performance Management
- Stakeholder Management
- Business Process
- Vendor Management
- Quality Assurance
- Recruiting
- Business Process Improvement
- Customer Retention
- Workforce Management
- Outsourcing
- Microsoft Word
- Team Leadership
- User Experience
Anthony Clark Summary
- Anthony Clark, based in Brisbane, QLD, AU, is currently a Director of Finance at Department of Customer Services, Open Data and Small and Family Business. Anthony Clark brings experience from previous roles at F45 Training, AC Sales Coaching Consulting and HSBC. Anthony Clark holds a TAFE Brisbane. With a robust skill set that includes Dispute Resolution, Knowledge Management, Business Process Outsourcing (BPO), Marketing Strategy, Sales Operations and more. Anthony Clark has 3 emails and 1 mobile phone numbers on RocketReach.
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