2002 -2022 Director, Contact Center Architecture @
1999 -2002 Director, Telecommunications @
1993 -1999 AVP, Call Routing @ Bank One / First USA
Anthony Cimo Education
University of Delaware
Bachelor Of Business Administration (Finance)
1989-1993
Anthony Cimo Skills
Leadership
Cisco Technologies
Salesforce.com
Call Center
Data Center
VoIP
Avaya
Telecommunications
CTI
Vendor Management
Team Management
Process Improvement
Workforce Management
Strategy
IVR
ACD
Contact Centers
Telephony
Avaya Technologies
Management
Call Centers
Unified Communications
Integration
CRM
Anthony Cimo Summary
Anthony Cimo, based in Frisco, TX, US, is currently a Sr. Director, Consumer Product - Voice at UnitedHealthcare. Anthony Cimo brings experience from previous roles at Optum, Amerix Corporation and Bank One / First USA. Anthony Cimo holds a 1989 - 1993 Bachelor Of Business Administration in Finance @ University of Delaware. With a robust skill set that includes Leadership, Cisco Technologies, Salesforce.com, Call Center, Data Center and more. Anthony Cimo has 1 emails and 1 mobile phone numbers on RocketReach.
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