2001 -
2004 Head of Customer Service @ Churchill Insurance
2000 -
2001 Head of Customer Service @ Pearl Assurance
1978 -
2000 All sorts @ NatWest Bank
Anthony Baldwin Education
Canon Slade Grammar School 1971
-
1978
Anthony Baldwin Skills
Contact Centers
Stakeholder Management
Customer Experience
Call Center
Culture Change
Multi-channel Retail
Retail
Change Management
Leadership
Team Leadership
Management
Employee Engagement
Mobile Devices
Call Centers
SEO
Performance Management
Stakeholder Engagement
Operations Management
Sales
Team Management
Service Delivery
Business Transformation
Business Process Improvement
People Development
Project Delivery
Direct Sales
Outsourcing
Customer Service
Coaching
Business Strategy
PowerPoint
Digital Marketing
Multi Channel Retail
EMEA
Training
Engineering
Anthony Baldwin Summary
Anthony Baldwin, based in Liverpool, GB, is currently a Head of Returns at Shop Direct. Anthony Baldwin brings experience from previous roles at Shop Direct Group, Churchill Insurance, Pearl Assurance and NatWest Bank. Anthony Baldwin holds a 1971 - 1978 Canon Slade Grammar School. With a robust skill set that includes Contact Centers, Stakeholder Management, Customer Experience, Call Center, Culture Change and more. Anthony Baldwin has 2 emails and 3 mobile phone numbers on RocketReach.
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