Anthony Alaba Email

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2026 -now Head, Applications @
2025 -2026 Head, Enterprise Application Implementation @
2025 -2025 Manager, Data Security and Network Solution @ AVETIUM CONSULTS LTD
2024 -2025 Technical Support Manager @
2022 -2024 Application and Support Manager @
2017 -2022 Assistant Manager - Technical Support @ iSON Technologies - Leading IT Company in Africa and Middle East
2017 -2017 Deputy Manager - IT (Site IT Head) @
2015 -2017 Assistant Manager – IT (Site IT Head) @
2008 -2015 Network Customer Support Systems Engineer @
2006 -2008 Prepaid Customer Back Office Support Personnel @
2004 -2006 Call Centre Executive @
2003 -2004 Transaction Officer @
2002 -2003 Computer Instructor @ T & A Computers
2001 -2002 Computer Instructor @ UNDP Assisted Community Development Centre

Lagos State University
Master of Business Administration (MBA) (Human Resource Management)
2006-2008
yaba college of technology, yaba, lagos
Higher National Diploma (HND) (Statistics)
1998-2000
yaba college of technology, yaba, lagos
National Diploma (Mathematics and Statistics)
1995-1997

Software as a Service (SaaS)
Requirements Analysis
Agile Methodologies
Cloud Applications
Contact Center Technology
Voice over IP (VoIP)
Business Process Improvement
Technical Support
Technical Demonstrations
Technical Training
Software Integration
System Integration
Project Implementation
Enterprise Resource Planning (ERP)
Telecommunications
GSM
Project Management
IP
System Administration
Contact Center Operations and Management
Research Methodology
Data Analysis/Processing
Training and Mentoring
Database Management
Microsoft Office Packages and Desktop Publishing proficiency
File and Office Management
Communication/Inter-personal skill
Analytical Skills
Customer Service (Operations, management and training)
Presentation and Report Writing skills
Problem solving skills
Ability to work on UNIX and Windows Operating System
Contact Center Operations, Support and Management
Contact Center Technology (Avaya, Aspect, Cisco, Huawei, NICE, AAT , Avhian, IEX
BSS
Contact Centers
Analysis
Call Centers
Management
Customer Experience
Project Planning
Team Leadership
CRM
Business Analysis
Customer Service
Troubleshooting
Team Management
Interview Preparation
Data Center Management
Data Analysis
IT Service Management

Anthony Alaba, based in Lagos, LA, NG, is currently a Head, Applications at Avetium Technologies Ltd. Anthony Alaba brings experience from previous roles at Avetium Technologies Ltd, AVETIUM CONSULTS LTD and Avetium Consult Ltd. Anthony Alaba holds a 2006 - 2008 Master of Business Administration (MBA) in Human Resource Management @ Lagos State University. With a robust skill set that includes Software as a Service (SaaS), Requirements Analysis, Agile Methodologies, Cloud Applications, Contact Center Technology and more. Anthony Alaba has 2 emails on RocketReach.