AnswerPath Competitors

Bright Pattern | 1,427 followers on LinkedIn. Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots.

My Call Cloud is a full-service contact center software company. We empower your business with expertise and technological solutions that revolutionize how contact centers connect with customers and how managers connect with employees. Our core offering includes: Predictive Dialer (Outbound call centers) IVR/ACD (Inbound call centers) Message broadcasting (Appointment reminders & Emergency alert messages) Hosted PBX SIP Trunking and SIP aggregation CRM Applications Web/Database programming and consulting Work flow automation