AnswerLab delivers customer insights that help the world’s leading brands create experiences customers love. As a strategic partner, we help businesses refine their digital strategies, enhance user engagement, and optimize products and services for meaningful impact. With expertise across industries like e-commerce, healthcare, and finance, we specialize in usability testing, ethnographic research, quantitative surveys, and accessibility studies to provide user-centered insights that inform product and design decisions.
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The AnswerLab annual revenue was $10 million in 2026.
Megan Malli is the CEO of AnswerLab.
196 people are employed at AnswerLab.
AnswerLab is based in San Francisco, California.
The NAICS codes for AnswerLab are [541, 518, 5419, 51, 54151, 541910, 54, 5415, 54191, 541513].
The SIC codes for AnswerLab are [73, 737, 738].