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AnswerLab delivers customer insights that help the world’s leading brands create experiences customers love. As a strategic partner, we help businesses refine their digital strategies, enhance user engagement, and optimize products and services for meaningful impact. With expertise across industries like e-commerce, healthcare, and finance, we specialize in usability testing, ethnographic research, quantitative surveys, and accessibility studies to provide user-centered insights that inform product and design decisions.

Website http://www.answerlab.com
Revenue $10 million
Funding $2 million
Employees 211 (196 on RocketReach)
Founded 2004
Phone (415) 977-0300
Technologies
Industry Research Services, Custom Software & Technical Consulting, User Experience Research, Software, UX Measurement, User Experience Strategy, Usability, Ethnographic Research, Exploratory Research, International UX Research, Website Usability, Quantitative UX Research, Qualitative UX Research, Tablet UX Research, Mobile User Experience
Keywords Userexperience, Uxresearch, Usertesting, Uxdesign, Customerexperience, Websitedesign
Competitors UserTesting, UserZoom (now part of UserTesting), dscout, Optimal Workshop, Maze, Qualaroo, Crazy Egg, PlaybookUX, SessionStack +43 more (view full list)
SIC SIC Code 73 Companies, SIC Code 737 Companies, SIC Code 738 Companies
NAICS NAICS Code 541 Companies, NAICS Code 518 Companies, NAICS Code 5419 Companies, NAICS Code 51 Companies, NAICS Code 54151 Companies, NAICS Code 541910 Companies, NAICS Code 54 Companies, NAICS Code 5415 Companies, NAICS Code 54191 Companies, NAICS Code 541513 Companies

AnswerLab Questions

The AnswerLab annual revenue was $10 million in 2026.

Megan Malli is the CEO of AnswerLab.

196 people are employed at AnswerLab.

AnswerLab is based in San Francisco, California.

The NAICS codes for AnswerLab are [541, 518, 5419, 51, 54151, 541910, 54, 5415, 54191, 541513].

The SIC codes for AnswerLab are [73, 737, 738].

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