Anshuman Roy Email
Operations Lead @ Accenture
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Anshuman Roy Location
- Bengaluru, KA, IN
Anshuman Roy Work
- Operations Lead @ (December 2023 - Present)
- Team Lead @ (January 2021 - December 2023)
- Senior Engineer @ (November 2018 - December 2020)
- Service Desk Analyst @ British Telecommunications (February 2017 - October 2018)
- Customer solutions representative @ (September 2015 - January 2017)
Anshuman Roy Education
- Annamalai University
Bachelor of Engineering - BE (Electrical and Electronics Engineering)
2009-2014
Anshuman Roy Skills
- Account Management
- Active Directory
- Agile & Waterfall Methodologies
- Analytical Skills
- Application Support
- Automation
- Budget Management
- Budgeting
- Business Development
- Client Communication
- Client Relations
- Coaching
- Communication
- Customer Engagement
- Customer Experience
- Customer Satisfaction
- Customer Service
- Customer Success
- Customer Support
- Daily Operations
- Desktop Application Support
- Desktop Computers
- Desktop Support Management
- Help Desk Support
- IT Service Delivery
- ITIL Certified
- ITIL Process
- ITIL Service Operations
- Key Performance Indicators
- Knowledge Sharing
- Major Incident Management
- Managing Associates
- Office 365
- Operating Systems
- Operations Management
- Performance Appraisal
- Performance Management
- Presentations
- Problem Solving
- Project Management
- Recruiting
- Remote Desktop
- Remote Troubleshooting
- Resource Management
- Servers
- Service-Level Agreements (SLA)
- Stakeholder Management
- Team Building
- Team Leadership
- Team Management
- Team Motivation
- Training
- Troubleshooting
- Windows Remote Desktop
- automation in operations
- shift left
Anshuman Roy Summary
- Anshuman Roy, based in Bengaluru, KA, IN, is currently a Operations Lead at Accenture. Anshuman Roy brings experience from previous roles at Mindtree, British Telecommunications and Hewlett Packard Enterprise. Anshuman Roy holds a 2009 - 2014 Bachelor of Engineering - BE in Electrical and Electronics Engineering @ Annamalai University. With a robust skill set that includes Account Management, Active Directory, Agile & Waterfall Methodologies, Analytical Skills, Application Support and more. Anshuman Roy has 2 emails on RocketReach.
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