Anova Sourcing Information

What were you supposed to get out of SAP? -------- Automation! But are you...? Still doing tons of manual entry? Constantly correcting or manually entering pricing? Constantly setting flags and blocks to make sure transaction don't get processed until they are ready? -------- Closely aligned business processes and system. Are they...? Are reality and your system constantly out of sync? Can you rely on the dates & quantities you see in the system - enough to share them with customers & vendors? Does the system support your process? -------- Business Process visibility Are your customers still telling you where things went wrong? Do you actively use your system to identify new business process improvements? Do you have the tools to monitor your business processes daily?