Anoop Tiwari Email
General Manager – Workforce and Resource Management (HOD) @ Anka
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Anoop Tiwari Location
- Delhi, DL, IN
Anoop Tiwari Work
- 2023 -now General Manager – Workforce and Resource Management (HOD) @
- 2022 -2023 Manager- Workforce and Resource Management @
- 2021 -2022 Manager- Workforce and Resource Management @
- 2013 -2021 Assistant Manager- Resource planning and RTM @
- 2011 -2013 Workforce Analyst @
- 2009 -2011 Senior quality evaluator @
- 2006 -2009 Senior Customer Care Executive @
Anoop Tiwari Education
- Indian Institute of Foreign Trade
Executive Post Graduate Diploma in International Business (International Business)
2018-2019 - Garhwal University
Post-Graduate; M.Sc; B.Sc (Mathematics)
2001-2006 - KV OFD
INTERMEDIATE (PHYSICS, CHEMISTRY, MATHS)
1999-2001
Anoop Tiwari Skills
- BPO
- Workforce Management
- Customer Support
- Call Centers
- Outsourcing
- Service Delivery
- Transition Management
- Vendor Management
- Team Management
- Sla
- Contact Centers
- Performance Management
- Customer Satisfaction
- Customer Service
- Employee Engagement
- Offshoring
- MIS
- Process Improvement
- Customer Experience
- Operations Management
- Technical Support
- Business Analysis
- Talent Acquisition
- CRM
Anoop Tiwari Summary
- Anoop Tiwari, based in Delhi, DL, IN, is currently a General Manager – Workforce and Resource Management (HOD) at Jindal Healthcare. Anoop Tiwari brings experience from previous roles at Google Operations Center, TaskUs, Capgemini and Convergys India Services Private Limited Bpo. Anoop Tiwari holds a 2018 - 2019 Executive Post Graduate Diploma in International Business in International Business @ Indian Institute of Foreign Trade. With a robust skill set that includes BPO, Workforce Management, Customer Support, Call Centers, Outsourcing and more. Anoop Tiwari has 1 emails on RocketReach.
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