Technical Consultant @ (December 2007 - January 2014)
Annie Poe Education
Texas A&M University-San Antonio
Bachelor of Arts (B.A.) (Sociology and psychology)
Annie Poe Skills
Technical Documentation
Customer Experience Management
Microsoft Azure
Entra
Active Directory
Customer Satisfaction
Problem Solving
SQL
Written Communication
Ticketing Systems
ServiceNow
Presentation Skills
Multitasking
Agile Methodologies
Collaborative Problem Solving
Stakeholder Management
Investigation
Managed Services
Cloud Computing
Account Management
Technical Writing
Social Media
Wireless Technologies
Troubleshooting
Strategy
Mental Health
Program Management
Project Coordination
data analysis
WordPress
Salesforce.com
SaaS
Microsoft Office
Microsoft Excel
JIRA
Looker (Software)
Customer Service
Management
Leadership
Telephone Skills
Client Relations
Spanish
Zendesk
Start-up Environment
Employee Wellness
Program Coordination
Resiliency
Special Events Coordination
Dashboard builder
MongoDB
Administrative Assistance
Application Programming Interfaces (API)
Attention to Detail
Business Consulting
CRM Workflow Management
Client Rapport
Client-Centered Communication
Conflict Resolution
Confluence
Cross-functional Collaborations
Cross-team Collaboration
Customer Follow-Up
Customer Relationship Management (CRM)
Empathetic Communication
Enterprise Client Support
Inbound Lead Qualification
JSON
Lead Qualification
Networking
Operational Coordination
Organization Skills
Performance Optimization
Pipeline Strategy
Postman API
Product Knowledge
Product Support
Project Management
Relationship Building
Relationship Stewardship
Sales Communication
Sales Consultation
Sales Outreach
Salesforce Service Cloud
Single Sign-On (SSO)
Strategic Planning
Technical Fluency
Technical Support
Web Development
Workflow Improvement
Cloud Computing IaaS
Solution Selling
Customer Relationship Management Crm
Sales Process
Consulting
VoIP
Sales
Cold Calling
Inside Sales
Cloud Storage
Microsoft Exchange
Software As A Service Saas
CDMA
Telecommunications
Business Development
Content Marketing
4G
Start Up Environment
Lead Generation
Software
Web Hosting
Virtualization
Direct Sales
New Opportunities
Wireless Networking
Cloud Applications
Managed Hosting
New Business Development
Adm
Hybrid Cloud
Enterprise Software
Social Media Marketing
PaaS
Email Hosting
Wireless
Cellular Communications
Mobile Devices
Unified Communications
Virtual Hosting
Application Hosting
CRM
Hardware
Rackspace Cloud
Software as a Service
Customer Relationship Management
Annie Poe Summary
Annie Poe, based in United States, is currently a Associate Software Engineer at Mia Labs. Annie Poe brings experience from previous roles at Mia Labs, Psychoteca, Lansweeper and FinThrive. Annie Poe holds a Bachelor of Arts (B.A.) in Sociology and psychology @ Texas A&M University-San Antonio. With a robust skill set that includes Technical Documentation, Customer Experience Management, Microsoft Azure, Entra, Active Directory and more. Annie Poe has 2 emails and 2 mobile phone numbers on RocketReach.
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