Annie Lefever Email & Phone Number
Customer Operations Manager @ Runloyal - All-In-One Software to Run Your Pet Business
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Annie Lefever Location
- Asheboro, NC, US
Annie Lefever Work
- Customer Operations Manager @ (August 2025 - Present)
- Customer Support Product Analyst @ (October 2022 - August 2025)
- Product Support Specialist @ (February 2018 - October 2022)
- Customer Service Representative @ (September 2016 - January 2018)
- Barista @ (June 2015 - July 2017)
- Event Specialist @ Advantage Sales and Marketing (June 2014 - June 2015)
- Retail Associate @ Macy's (December 2013 - August 2014)
Annie Lefever Education
- Illinois State University
Bachelor’s Degree (International Business)
2013-2017 - Bartlett high school
High School
2009-2013
Annie Lefever Skills
- Active Listening
- Agile Methodologies
- Agile Testing
- Billing Process
- Bug Tracking
- Business Resilience
- Business-to-Business (B2B)
- Call Center Development
- Client Issue Resolution
- Coaching & Mentoring
- Communication
- Continuing Education
- Continuous Process Improvement
- Cross-functional Collaborations
- Cross-functional Coordination
- Customer Advocacy
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Representatives
- Customer Support
- Cybersecurity Incident Response
- Data Analysis
- Data Analytics
- Data Management
- Data-driven Decision Making
- Document Management
- Easily Adaptable
- Efficiency Optimization
- FIX Protocol
- Generative AI Tools
- Go-to-Market Strategy
- Google Meet
- Google Workspace
- Growing Teams
- High Level Of Accuracy
- Jira Service Management
- KPI Reporting
- Leadership
- Microsoft Excel
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Products
- Microsoft Teams
- Microsoft Word
- Operations Management
- Presentation Skills
- Problem Solving
- Product Demonstration
- Product Knowledge
- Product Lifecycle Management
- Product Management
- Product Operations
- Product Support
- Productivity Improvement
- Project Management
- Remote Team Management
- SASS
- Service-Level Agreements (SLA)
- Shareholder Communications
- Software Testing
- Statements of Work (SOW)
- System Testing
- Teamwork
- Technical Support
- Telecommunications
- Test Automation
- Test Cases
- Test Planning
- Time Management
- Trading Systems
- Troubleshooting
- User Acceptance Testing
- Voice of the Customer
- Work-Life Balance
- Workflow Optimization
- Zendesk
- Zoom
Annie Lefever Summary
- Annie Lefever, based in Asheboro, NC, US, is currently a Customer Operations Manager at RunLoyal: Pet Software. Annie Lefever brings experience from previous roles at CENTRL Inc, FIS, State Farm ® and Starbucks. Annie Lefever holds a 2013 - 2017 Bachelor’s Degree in International Business @ Illinois State University. With a robust skill set that includes Active Listening, Agile Methodologies, Agile Testing, Billing Process, Bug Tracking and more. Annie Lefever has 1 emails and 2 mobile phone numbers on RocketReach.
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