Annie Eum Email
Senior Customer Success Manager @ Lumen5
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Annie Eum Location
- Canada
Annie Eum Work
- Senior Customer Success Manager @ (August 2024 - Present)
- Senior Customer Success Manager @ (November 2023 - August 2024)
- Intermediate Customer Success Manager (1:1) @ (March 2023 - November 2023)
- Intermediate Customer Success Manager (Scale team) @ (October 2022 - March 2023)
- Client Services Manager - Project Implementation @ (December 2021 - August 2022)
- Senior Client Services Associate - Project Implementation @ (April 2021 - November 2021)
- Project Coordinator - Learning and Capability Development @ (April 2021 - September 2021)
- Project Coordinator - Learning and Capability Development @ (October 2020 - April 2021)
- Project Specialist - Implementation Team @ (March 2020 - October 2020)
- Project Coordinator - Implementation Team @ (August 2019 - March 2020)
- Benefits Examiner - Claims Services @ (November 2018 - August 2019)
- Customer Service + Sales Representative @ (July 2017 - September 2018)
- Respite Caregiver @ (October 2013 - October 2015)
- Facility Supervisor @ (September 2012 - May 2014)
- Residence Advisor @ (September 2011 - May 2012)
Annie Eum Education
- The University of British Columbia
Bachelor's degree (Kinesiology)
2010-2014 - Ardingly College
Annie Eum Skills
- Business Case Development
- Remote Teamwork
- Software Implementation Management
- Escalations Management
- Training
- Business Strategy
- Account Management
- Customer Advocacy
- Customer Success
- Customer Service
- Communication
- Teamwork
- Health Insurance
- Analytical Skills
- Sales
- Multi-line Phone
- Critical Thinking
- Time Management
- Organization Skills
- Skilled Multi-tasker
- Creative Problem Solving
- Client Correspondence
- Business Correspondence
- High Pressure
- Project Management
- Project Planning
- Software Project Management
- Project Coordination
- Project Implementation
Annie Eum Summary
- Annie Eum, based in Canada, is currently a Senior Customer Success Manager at Lumen5. Annie Eum brings experience from previous roles at Thinkific and AlayaCare. Annie Eum holds a 2010 - 2014 Bachelor's degree in Kinesiology @ The University of British Columbia. With a robust skill set that includes Business Case Development, Remote Teamwork, Software Implementation Management, Escalations Management, Training and more. Annie Eum has 2 emails on RocketReach.
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