Annie Carmichael Email
Senior business consultant @ Bell
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Annie Carmichael Location
- Canada
Annie Carmichael Work
- 2023 -now Senior business consultant @
- 2019 -2023 Conseillère Expérience Clients Senior | Senior Customer Experience Expert @
- 2019 -2019 Directrice Produits | Centre de contacts Product Director | Contact Centers @
- 2009 -2019 Account Manager - Directrice de comptes @ LOEM
- 2008 -2009 PDI Help desk and Training Manager @
- 2007 -2008 R and D Manager @
- 2002 -2004 Scheduler @ Sears
Annie Carmichael Education
- St-Lawrence College
DEC (Business Administration & Marketing)
1994-1998
Annie Carmichael Skills
- Training
- Cross-functional Team Leadership
- Workforce Management
- VoIP
- CTI
- Cisco Technologies
- Team Management
- Contact Centers
- ACD
- Call Center
- Unified Communications
- IVR
- Call Centers
- CRM
- Customer Satisfaction
- Telephony
- Management
- Leadership
- SaaS
- Professional Services
- Quality Assurance
- Troubleshooting
- Commerciale
- Cross Functional Team Leadership
- Gestion
- Microsoft Office
- Change Management
- Business Development
Annie Carmichael Summary
- Annie Carmichael, based in Canada, is currently a Senior business consultant at Bell. Annie Carmichael brings experience from previous roles at i3vision, i3Vision Technologies, LOEM and Calabrio, Inc. Annie Carmichael holds a 1994 - 1998 DEC in Business Administration & Marketing @ St-Lawrence College. With a robust skill set that includes Training, Cross-functional Team Leadership, Workforce Management, VoIP, CTI and more. Annie Carmichael has 1 emails on RocketReach.
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