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Annette Kohl Location
Cedar Rapids, IA, US
Annette Kohl Work
Director Contact Center Operations @ (October 2020 - Present)
Contact Center Operations Manager @ (May 2016 - October 2020)
Sr Analyst - Billing @ (April 2007 - January 2015)
Consultant- Billing Quality Assurance @ (January 2007 - April 2008)
Conferencing Implementation Supervisor @ (May 2000 - January 2007)
Annette Kohl Education
Kirkwood Community College
Mount Mercy University
Annette Kohl Skills
Process Improvement
Business Analysis
Vendor Management
Telecommunications
Requirements Analysis
PMP
Cross-functional Team Leadership
Program Management
Integration
Project Management
Project Planning
Team Leadership
Visio
PMO
Business Process
MS Project
Analysis
Leadership
Quality Assurance
Requirements Gathering
Testing
Internal Audit
Project Implementation
Billing Systems
Microsoft Office
Outlook
Financial Audits
Customer Service
Business Process Improvement
Cross Functional Team Leadership
Annette Kohl Summary
Annette Kohl, based in Cedar Rapids, IA, US, is currently a Director Contact Center Operations at Safelite Solutions. Annette Kohl brings experience from previous roles at Safelite AutoGlass and Verizon Business. Annette Kohl holds a Kirkwood Community College. With a robust skill set that includes Process Improvement, Business Analysis, Vendor Management, Telecommunications, Requirements Analysis and more. Annette Kohl has 1 emails and 2 mobile phone numbers on RocketReach.
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