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Annemarie Learoyd Location
Toronto, ON, CA
Annemarie Learoyd Work
2018 -now President and COO ( Owner and Principal) @
2016 -2016 Senior Vice President, Leap Transformation Program @
2014 -2016 Senior Vice President, Go to Market @
2013 -2014 Vice President, Technical Support and Learning and Enablement @
2008 -2013 Vice President, Technical Support @
2002 -2009 Director , Internet and Wireless Technical Support @
2000 -2002 Director Customer Care @ Sprint Canada
1997 -2001 Director @ Sprint Canada
Annemarie Learoyd Education
Ivey Business School at Western University
(Executive Leadership Program)
2005-2005
Humber College
General Business (Economics)
1985-1988
Annemarie Learoyd Skills
Telecommunications
Contact Centers
Call Center
Vendor Management
Workforce Management
Strategic Partnerships
Product Management
Cross-functional Team Leadership
Outsourcing Management
Business Transformation
Metrics
Outsourcing
Customer Experience
Team Leadership
Wireless
Leadership
Program Management
Change Management
Business Process Improvement
CRM
Customer Relationship Management Crm
Employee Engagement
VoIP
Customer Retention
Customer Satisfaction
Process Improvement
Strategy
Business Process
Cross Functional Team Leadership
Technical Support
Management
Coaching
Wireless Technologies
Call Centers
Service Delivery
Executive Coaching
Customer Relationship Management
Annemarie Learoyd Summary
Annemarie Learoyd, based in Toronto, ON, CA, is currently a President and COO ( Owner and Principal) at Communication Zone Inc.. Annemarie Learoyd brings experience from previous roles at Rogers Communications. Annemarie Learoyd holds a 2005 - 2005 Ivey Business School at Western University. With a robust skill set that includes Telecommunications, Contact Centers, Call Center, Vendor Management, Workforce Management and more. Annemarie Learoyd has 1 emails on RocketReach.
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