Anne Fillado Email
IT Support Engineer @ Corp IT
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Anne Fillado Location
- Las Pinas, NCR, PH
Anne Fillado Work
- IT Support Engineer @ (March 2024 - Present)
- Horizon Technical Support Specialist @ Dizzion (July 2021 - January 2024)
- VDI Virtualization Support Admin @ Dizzion (November 2019 - June 2021)
- Support Desk Engineer II for Status Pros @ QWA International Group Inc. (October 2019 - October 2019)
- IT Desktop Site Support @ (September 2018 - July 2019)
- IT - Accounts and Access Administration @ (October 2015 - September 2017)
- IT Service Desk Analyst @ (October 2014 - August 2015)
- Virtual Assistant @ oDesk (February 2013 - June 2015)
- Client Support Analyst (Expense) @ (May 2012 - June 2013)
- IT Service Desk Analyst @ APAC Customer Services, Inc. (February 2010 - April 2012)
- Tech Support for Dell Computers - Servicing US Small and Medium Business PAYN @ Stream Global Solutions (September 2008 - February 2010)
- Tech Support for Netzero ISP @ Sutherland Global Services (November 2007 - August 2008)
Anne Fillado Education
- University of Nueva Caceres
BS Computer Science (Computer Technician Course)
2003-2007
Anne Fillado Skills
- Active Directory
- Analytical Skills
- Autotask
- Bomgar
- BrightGauge Dashboard
- Citrix Cloud
- Communication
- Computer Hardware Troubleshooting
- ConnectWise
- Customer Relationship Management (CRM)
- Customer Service
- Customer Support
- Datto
- Dell Computers
- Desktop Application Support
- Desktop Support Management
- Desktop Virtualization
- Documentation
- Domain Controller
- Escalation Process
- GoToMeeting
- Hardware
- Hardware Support
- Help Desk Support
- IT Hardware Support
- IT Service Management
- Information Technology
- Internet Explorer
- Jira
- Kaseya
- Lean
- Lean Six Sigma
- MSP
- Magento
- Managed Services
- Management
- Microsoft 365
- Microsoft Exchange
- Microsoft Office
- Microsoft Teams
- Networking
- Office 365
- Office 365 Administration
- Opsgenie
- Organization Skills
- Password Resets
- Patch Management
- PowerShell
- RMM
- Remote Monitoring
- Remote User Support
- Research Skills
- RightNow
- Server Administration
- Service Desk
- Service-Level Agreements (SLA)
- ServiceNow
- Six Sigma
- Skilled Multi-tasker
- Skype for Business
- Slack
- Software
- Software Documentation
- System Administration
- Team Leadership
- Technical Support
- Ticketing
- Ticketing Systems
- Troubleshooting
- VMware
- VMware Horizon View
- VMware Infrastructure
- VMware Server
- VMware vCenter
- Virtual Machines
- Virtualization
- Windows Account Creation
- Zendesk
Anne Fillado Summary
- Anne Fillado, based in Las Pinas, NCR, PH, is currently a IT Support Engineer at Corp IT. Anne Fillado brings experience from previous roles at Dizzion, QWA International Group Inc. and SLK. Anne Fillado holds a 2003 - 2007 BS Computer Science in Computer Technician Course @ University of Nueva Caceres. With a robust skill set that includes Active Directory, Analytical Skills, Autotask, Bomgar, BrightGauge Dashboard and more. Anne Fillado has 2 emails on RocketReach.
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