Anne Blakey Email & Phone Number
Director of Operations. AI and Custom Services @ Five9
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Anne Blakey Location
- Brighton, CO, US
Anne Blakey Work
- Director of Operations. AI and Custom Services @ (September 2024 - Present)
- Senior Manager of Operations @ (March 2023 - Present)
- Manager, AI and Automation Solutions @ (April 2022 - April 2023)
- Optimization Consultant @ (November 2017 - August 2022)
- Manager of Contact Center Operations @ (March 2016 - October 2017)
- Five9 Administrator for Sales and Contact Center Specialist @ (December 2014 - February 2016)
- Outbound Sales Dialer Administrator and Analyst @ (May 2014 - December 2014)
- Finance Analyst 2, Workforce Management @ (July 2012 - May 2014)
- Workforce Analyst and Service Level Coordinator @ T-Mobile USA (January 2006 - June 2012)
- Financial Service Representative II @ T-Mobile USA (September 2006 - January 2008)
- Volume and Staffing Analyst @ Alliance Data Systems (January 1998 - January 2005)
Anne Blakey Education
- Metropolitan State University of Denver
Bachelor of Fine Arts (Photography)
1999-2003
Anne Blakey Skills
- Analysis
- Call Center
- Call Centers
- Coaching
- Contact Centers
- Cross-functional Team Leadership
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Forecasting
- IVR
- Leadership
- Management
- Microsoft Office
- Operations Management
- Performance Management
- Process Improvement
- Process Scheduler
- Project Management
- Sales Operations
- Salesforce Certified Administrator
- Scheduling
- Strategic Planning
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Telecommunications
- Time Management
- Training
- Troubleshooting
- Vendor Management
- Wireless
- Workforce Management
Anne Blakey Summary
- Anne Blakey, based in Brighton, CO, US, is currently a Director of Operations. AI and Custom Services at Five9. Anne Blakey brings experience from previous roles at Five9 and OnDeck. Anne Blakey holds a 1999 - 2003 Bachelor of Fine Arts in Photography @ Metropolitan State University of Denver. With a robust skill set that includes Analysis, Call Center, Call Centers, Coaching, Contact Centers and more. Anne Blakey has 3 emails and 2 mobile phone numbers on RocketReach.
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