Anna Zhou Email

Anna Zhou Skills

• Sales Management
• Sales Operations
• Analytical Skills
• Office Management
• Organization
• IT Support
• Problem Solving
• Cross-functional Collaborations
• Order Management
• Oversee the end-to-end order fulfillment process
• Documentation and Compliance
• Customer Service Operations
• Generate and analyze reports on order fulfillment
• Collaborate with sales and customer service teams to resolve order-related issues promptly.
• Oversee the end-to-end order fulfillment process from order receipt to shipment.
• Utilize inventory management software to track stock movements and forecast demand.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Collaborate with cross-functional teams to improve the overall customer experience
• Generate and analyze reports on key performance indicators (KPIs) related to order fulfillment.
• Maintain an organized system for order records, ensuring accuracy and completeness.
• Orders management
• Develop and analyze sales reports
• Customer Service
• Operations Support